Gurleen Kaur
Chestermere,AB
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Lakeside golf club
Chestermere, Alberta
05.2024 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Supported sales team members to drive growth and development.
Customer Service Representative (Cashier)
Dominos
Calgary, Alberta
12.2023 - 05.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sales Representative
Bath and Body
Amritsar, Punjab(India)
12.2022 - 08.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
Education
Business Accountancy
CIOT
Calgary, AB07-2024
High School Diploma -
MUssorie International School
Amritsar (Punjab)04-2022
Skills
- Information Security
- Data Entry
- Paperwork Processing
- Complaint resolution
- Scheduling
- Inbound and Outbound Calling
- Retail sales customer service
Certification
- Computer application
Languages
English
Full Professional
Timeline
Customer Service Representative
Lakeside golf club
05.2024 - Current
Customer Service Representative (Cashier)
Dominos
12.2023 - 05.2024
Sales Representative
Bath and Body
12.2022 - 08.2023
Business Accountancy
CIOT
High School Diploma -
MUssorie International School
- Computer application
Similar Profiles
Dean SackneyDean Sackney
Apprentice Golf Professional at Lakeside Golf ClubApprentice Golf Professional at Lakeside Golf Club
CARLOS PENALOZACARLOS PENALOZA
Golf Caddy at Lakeside Golf & Country ClubGolf Caddy at Lakeside Golf & Country Club
Eric Maestas JrEric Maestas Jr
Maintenance Crew Member at Lakeside Golf & Country ClubMaintenance Crew Member at Lakeside Golf & Country Club