Ensured compliance with health and safety regulations by conducting numerous inspections of food facilities, drinking water systems, recreational water facilities, personal service establishments, and sewage systems.
Trained and mentored over 8 new staff members and practicum students fostering apositive learning environment and supporting their professional growth.
Actively promoted interest in Northern Health, aiding in the recruitment of students who eventually gained employment with the organization.
Reviewed and drafted documents for the food safety focus group, ensuring accuracy and alignment with current public health standards.
Presented and delivered educational sessions to various agencies and participated in media interviews (CBC and CKPG) to promote awareness and understanding of environmental health practices.
Created a comprehensive document addressing arsenic exceedances in drinking water for a community water system, ensuring clear communication and compliance with regulatory standards for water users.
Service Operations Manager
Burger King Holdings Ltd.
06.2020 - 06.2022
Recruited, trained, and supervised a team of employees, fostering a positive work environment and ensuring high performance.
Increased employee retention rates through engaging and informative training workshops.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Led the implementation of a new point-of-sale (POS) system, coordinating with vendors and staff, which improved transaction efficiency and data accuracy.
Peer Success Coach
Cape Breton University
12.2018 - 05.2020
Assisted 100+ new students in overcoming challenges by identifying potential barriers and developing actionable solutions to address them.
Conducted one-on-one sessions with students to foster organizational, time management, and study skills, helping them improve their academic performance.
Collaborated with fellow Success Coaches to exchange best practices, share resources, and gain insights, contributing to improved coaching outcomes.
Developed and implemented tailored student guidance plans aimed at fostering academic success and personal growth.
Volunteer
Hand - Hygiene Volunteer Program
01.2019 - 02.2020
Volunteer
Multi-cultural Hub
10.2018 - 12.2019
Library Ambassador
CBU
06.2019 - 08.2019
Campus Health Advisor
Maxbell Health Centre
03.2019 - 05.2019
Conducted detailed assessments to identify gaps such as language barriers, appointment scheduling issues, and unclear clinic timings.
Created a highly effective brochure that significantly improved student awareness of health center services and clinic timings.
Collaborated with health center staff to implement a better appointment booking system, resulting in increased student satisfaction and a 25% rise in service utilization.
Dental Surgeon
Luxmi Bai Institute of Dental Sciences and Hospital
01.2018 - 08.2018
Improved patient satisfaction by providing thorough consultations and personalized treatment plans.
Developed and delivered structured lectures and hands-on training, significantly improving student skills and knowledge.
Organized dental camps to promote oral health education, increasing community awareness and student engagement.
Education
Bachelor of Health Science - Public Health
Cape Breton University
Sydney, NS
05.2020
Bachelor of Dental Surgery -
Luxmi Bai Institute of Dental Sciences And Hospital
01.2018
Skills
Team Leadership and Motivation
Staff Training
Critical Thinking
Effective Communication
Project Management
Teamwork and Collaboration
Problem-Solving
Risk Mitigation
Certification
Certified Public Health Inspector (CPHI(C))
Public Health & Planning 101 (OPHA)
Fierce conversation certificate
Advanced food safety - TRAINCAN certification
Incident Command System
Workplace Hazardous Materials Information System ( WHMIS)
Emergency First Aid CPR Level “c” & AED, St. John Ambulance
Timeline
Environmental Health Officer
Northern Health
06.2022 - Current
Service Operations Manager
Burger King Holdings Ltd.
06.2020 - 06.2022
Library Ambassador
CBU
06.2019 - 08.2019
Campus Health Advisor
Maxbell Health Centre
03.2019 - 05.2019
Volunteer
Hand - Hygiene Volunteer Program
01.2019 - 02.2020
Peer Success Coach
Cape Breton University
12.2018 - 05.2020
Volunteer
Multi-cultural Hub
10.2018 - 12.2019
Dental Surgeon
Luxmi Bai Institute of Dental Sciences and Hospital
01.2018 - 08.2018
Bachelor of Health Science - Public Health
Cape Breton University
Bachelor of Dental Surgery -
Luxmi Bai Institute of Dental Sciences And Hospital
Certified Public Health Inspector (CPHI(C))
Public Health & Planning 101 (OPHA)
Fierce conversation certificate
Advanced food safety - TRAINCAN certification
Incident Command System
Workplace Hazardous Materials Information System ( WHMIS)
Emergency First Aid CPR Level “c” & AED, St. John Ambulance