Gurleen Kaur
Surrey,BC
Summary
Proven ability to monitor and safeguard store premises, effectively handle high-pressure situations, and implement strategic measures to minimize theft and ensure a safe shopping environment. Demonstrated expertise in using communication skills to de-escalate conflicts and provide exceptional customer service while maintaining security protocols. Seeking to leverage comprehensive retail experience and proactive problem-solving abilities to transition into a security profession within a dynamic organization. Eager to apply a beginner's enthusiasm and adaptability to excel in the field of security.
Overview
1
1
year of professional experience
Work History
Cashier Assistant Manager
Winners TJX
09.2023 - Current
- Built positive relationships with customers to increase repeat business.
- Observe customer behavior to detect potential shoplifting or other illicit activities.
- Use communication skills to de-escalate tense situations and manage conflicts without resorting to physical force whenever possible.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Arts - Psychology
Capilano University
North Vancouver, BC04.2025
Skills
- Strong communication - English, Hindi, Punjabi ( Written & oral)
- Report-writing
- Problem-solving
- Decision-making capabilities
- Customer Service
- Time Management
- Attention to Detail
Past Education
High School- Medical
Completed with a result of 75% demonstrating great grasp of all subjects taught as part of the curriculum. Participated in extracurricular activities with good results as well.
Availability
- Monday (Graveyard)
- Tuesday (Anytime)
- Wednesday (Graveyard)
- Thursday (Anytime)
- Friday (Anytime)
- Saturday (Anytime)
- Sunday (Anytime)
Timeline
Cashier Assistant Manager
Winners TJX
09.2023 - Current
Associate of Arts - Psychology
Capilano University
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