Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gurleen Kaur

Dartmouth,Nova Scotia

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

4
4
years of professional experience

Work History

Cashier

Harnois Energies
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Front Counter Staff Member

Tim Hortons
05.2021 - 05.2022
  • Managed cash register transactions, ensuring accuracy and proper handling of currency.
  • Assisted in increasing overall store sales with upselling techniques and product knowledge.
  • Adhered to company policies and procedures, promoting a consistent experience across all locations.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Call Center Sales Representative

Kochar Infotech
08.2020 - 12.2020
  • Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
  • Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
  • Developed long-term relationships with customers by providing exceptional service and tailored solutions.

Education

Diploma - Culinary Management

Algonquin College
Ottawa, ON
04.2022

Skills

  • Customer Assistance
  • Conflict Resolution
  • Active Listening
  • Work Ethic and Integrity
  • Patience and Empathy
  • Organizational abilities

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cashier

Harnois Energies
05.2023 - Current

Front Counter Staff Member

Tim Hortons
05.2021 - 05.2022

Call Center Sales Representative

Kochar Infotech
08.2020 - 12.2020

Diploma - Culinary Management

Algonquin College

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Gurleen Kaur