Gurleen Kaur
Markham,Ontario
Summary
Adept at driving revenue growth and fostering customer relationships, my tenure at Toyota Motor showcased my ability to enhance product appeal through dynamic presentations and effective sales strategies. Leveraging exceptional communication and critical thinking, I consistently exceeded sales targets, underpinning my expertise in business development and customer service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Product Presenter
Toyota Motor
11.2023 - Current
- Contributed to the creation of promotional videos showcasing products in action, further attracting customer interest.
- Partnered with sales personnel in developing customized follow-up strategies based on client interests expressed during product demonstrations.
- Attended industry events and conferences to stay up-to-date on the latest product innovations and market developments, providing valuable insight for presentation improvement.
- Increased sales leads through effective communication of product features and benefits during live demonstrations.
- Led interactive workshops at trade shows and conferences, showcasing products to large audiences while generating interest among attendees.
- Improvised live interviews and guest phone calls.
- Rehearsed scripts to present a fluid and error-free program.
Service Advisor
Nissan Motor Corporation
04.2021 - 10.2022
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Air Hostess
United Arab Emirates
02.2019 - 03.2020
- Enhanced passenger satisfaction by providing exceptional customer service and addressing individual needs.
- Delivered engaging safety presentations to passengers before each flight, ensuring their understanding of critical safety guidelines.
- Contributed to positive feedback from passengers through attentive care during meal service periods.
- Collaborated effectively with fellow crew members, promoting teamwork and efficient operations during flights.
- Administered first aid assistance when necessary during flights according to established protocols.
- Facilitated smooth boarding processes by assisting with ticket verification, luggage stowing, and seating arrangements as needed.
- Used excellent customer service skills in addressing passengers' needs.
Education
BBA - Business Accountancy
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON06.2022
Skills
- Customer Relationship Building
- Confident Public Speaking
- Exceptional communication
- Content Development
- Data Interpretation
- Critical Thinking
- Sales and Marketing
- Product Demonstrations
- Business Development
- Revenue Generation
- Product Recommendations
- Sales Documentation
Languages
English
Native or Bilingual
Timeline
Product Presenter
Toyota Motor
11.2023 - Current
Service Advisor
Nissan Motor Corporation
04.2021 - 10.2022
Air Hostess
United Arab Emirates
02.2019 - 03.2020
BBA - Business Accountancy
Sault College of Applied Arts And Technology
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