Gurleen Kaur
Calgary,AB
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service( Team Member)
D Salsa Restaurant
01.2022 - 12.2022
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions.
- Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
Education
Teacher Assistant -
Portage College(Ciot Calgary)
Calgary, ABSkills
*Strong communication, and interpersonal skills
*Experienced in working with multicultural environment
*Passionate about producing high quality food
* A friendly and energetic personality with customer experience
* Must be able to stand, push, pull, and kneel with ease
Languages
English, Hindi, and Punjabi
Full Professional
Timeline
Customer Service( Team Member)
D Salsa Restaurant
01.2022 - 12.2022
Teacher Assistant -
Portage College(Ciot Calgary)
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