Gurleen Kaur
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Catering Manager
Burrito Boyz
01.2024 - 04.2024
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Increased staff productivity through effective scheduling practices that ensured optimal coverage during peak periods.
Crew Member
Burrito Boyz
04.2023 - 12.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Immigration Assistant
Travels Ok
01.2022 - 06.2022
- Contributed to client case file preparation and verified inclusion of required documentation.
- Analyzed client documentation and history to determine eligibility for immigration-related benefits.
- Streamlined immigration application processes by efficiently organizing and managing case files.
- Maintained strict confidentiality of sensitive client information, adhering to ethical guidelines in handling personal data.
Education
Post-Degree Certificate - Business Management - International Business
Lambton College of Applied Arts And Technology
Mississauga05.2024
Bachelor of Commerce - Financial Management
BBK DAV College For Women
Punjab, India05.2021
Skills
- Critical Thinking
- Collaboration and Teamwork
- Customer Service
- Strategic Planning
- Conflict Resolution
- Supply Ordering and Management
- Team Leadership
- Problem-Solving
- Training and Onboarding
- Inventory Management
Timeline
Catering Manager
Burrito Boyz
01.2024 - 04.2024
Crew Member
Burrito Boyz
04.2023 - 12.2023
Immigration Assistant
Travels Ok
01.2022 - 06.2022
Post-Degree Certificate - Business Management - International Business
Lambton College of Applied Arts And Technology
Bachelor of Commerce - Financial Management
BBK DAV College For Women