Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hargunveer Singh

Surrey,BC

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Over an year of experience in Security. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Clamp operator

Great Little Box Co.
11.2023 - Current
  • Loading and unloading Paper roll stock
  • Staging paper roll stock
  • Good strong Sheeter roll stock
  • Inventory management
  • Scheduling of upcoming trailers

Security Guard

Securiforce Services Ltd.
06.2023 - Current
  • Investigated suspicious activities and persons to maintain security of premises.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Forklift operator Orderpicker/SDCB/ Reach/ Clamp

DSV SOLUTIONS(DC for Sephora)
05.2022 - Current
  • • Replenishments: Make sure every pick bin is filled with item systematically and physically ; available
    in pick bins for the pickers to pick.
    • Shipping | Sorting: Sorting orders according to their size weight and delivery zones and get ready the
    shipment related documentation.
    • Put-away : Make sure, the new batch id inventory of receiving dept. got put-way in their right pick bins
    and if not then assign tasks to employees according to product description.
    • Receiving: Receiving new inventories or short inventories and make all receivers bill.
    • Picking/packing (B2B/B2C) : Training to new employees related to RF. scanners, aisles and locations
    of pick bins.
    • Pallet building: Training to associates in building pallet for retail store shipments and encourage them
    to suggest more better ideas, so we can improve our pace.
    • IC (inventory check/cycle count) : Ability to Find the product from different locations when its
    not present in their right location physically. Solving the issue of suspense, when its get created
    systematically wrong but the items are in our hand.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Maximized accuracy in order preparation through thorough verification against packing slips before loading onto transport vehicles.

Forklift Operator/Material Handler

Aritzia distribution center
11.2022 - 06.2023
  • Picking/packingShipping e-commerce/Retail/ sorting
  • Replenishments
  • Put-away
  • Ic (Inventory check/cycle counts)

Security Guard

Eagle Eye Security Ltd
09.2022 - 05.2023
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Preparation of logs and reports as required.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.

Customer Service Representative (Part Time)

Telus, Inc.
07.2022 - 03.2023
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
  • Delivered prompt service to prioritize customer needs.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Site Coordinator

Bro's & Build
04.2020 - 02.2022
  • Managing schedules of workers
  • Handled weekly health and pay pending queries of workers
  • Routine tour of sites
  • Make the inventory sheet which is more required or already have extra
  • Managing documentation required with law, buyers and sellers
  • Reporting and updating to sites area manager related to the work has been done and with the pending
  • Managing mails
  • Gained experience in possessions

Logistics Coordinator/Dispatcher

Hemkunt Logistics
01.2021 - 12.2021
  • Front office Management: Ensure queries of walk-in customers.(customer support )
  • Managing mails: Replying to the business offices related to documentation and customer regarding their queries
  • Managing petty cash expenses: Managing the small expenses of drivers, office staff, and field staff
  • Accounting: Update all data entries of banking and expenses on Tally software of logistics
  • Connect with drivers and client related to deliveries
  • Fleet Maintenance queries and solutions (Automotive parts and service)

Education

Bachelor's in Business Administration - Business Administration

Yorkville University
01.2024

BBA -

Guru Gobind Singh Indraprastha University
01.2021

Guru Harkrishan Public School
01.2020

Skills

  • 3PL (2 years)
  • Customer service (3 years)
  • Communication skills (4 years)
  • Microsoft Office
  • Leadership (1 year)
  • Microsoft Excel
  • KPI performance
  • Technology sales (2 years)
  • Automotive repair (1 year)
  • Microsoft Word
  • B2B sales (2 years)
  • Office Management (2 years)
  • Logistics
  • Microsoft Outlook
  • Training & development
  • Analysis skills (1 year)
  • Forklift
  • Merchandising
  • Business Development
  • Management
  • Supply Chain
  • Reach Truck
  • Continuous Improvement Mindset
  • Multi-Line Phone Systems
  • Complaint resolution
  • Microsoft Office Suite

Certification

Forklift Licence order picker/reach truck/ sdcb

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Clamp operator

Great Little Box Co.
11.2023 - Current

Security Guard

Securiforce Services Ltd.
06.2023 - Current

Forklift Operator/Material Handler

Aritzia distribution center
11.2022 - 06.2023

Security Guard

Eagle Eye Security Ltd
09.2022 - 05.2023

Customer Service Representative (Part Time)

Telus, Inc.
07.2022 - 03.2023

Forklift operator Orderpicker/SDCB/ Reach/ Clamp

DSV SOLUTIONS(DC for Sephora)
05.2022 - Current

Logistics Coordinator/Dispatcher

Hemkunt Logistics
01.2021 - 12.2021

Site Coordinator

Bro's & Build
04.2020 - 02.2022

Bachelor's in Business Administration - Business Administration

Yorkville University

BBA -

Guru Gobind Singh Indraprastha University

Guru Harkrishan Public School
Forklift Licence order picker/reach truck/ sdcb
Hargunveer Singh