Gurleen Kaur
Sacramento
Summary
Collaborative candidate with dedication to partnering with coworkers to promote an engaging and empowering environment. Documented strengths in building and maintaining relationships with diverse range of people in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Intern
Judicial Council's Office Of Governmental Affairs
02.2024 - 05.2024
- Screen, review, analyze and evaluate legislation affecting the judicial branch of government.
- Conduct policy, statistical, and routine legal research.
- Maintain databases and track and monitor legislation.
- Compile lists of legislation for specific projects.
- Research legislative history, information and background using both the State Archival library, and legal internet websites.
- Analyze and evaluate data.
Customer Service Representative
The Home Depot Inc
05.2020 - Current
- Improving customer satisfaction with forward-thinking strategies focusing on addressing customer needs and resolving concerns.
- Fostering advice and assistance to customers, paying attention to special needs or wants.
- Exceeding customer call guidelines for service levels, handle time and productivity.
- Coordinating training and support to new associates to ensure high-quality customer service.
Counter Server
Panda Express
07.2019 - 03.2020
- Streamlined multiple tasks in high-volume environment.
- Prioritizing responsive, exceptional service to customers by collaborating, trouble-shooting, and critical thinking.
- Incorporated knowledge and utilized proper food handling standards in all job tasks.
Education
Bachelor of Arts - Political Science
California State University - Sacramento
Sacramento, CA12.2024
Associate of Arts - Political Science
Merced College
Merced, CA12.2022
Skills
- Punjabi - Proficient
- Microsoft Office
Timeline
Intern
Judicial Council's Office Of Governmental Affairs
02.2024 - 05.2024
Customer Service Representative
The Home Depot Inc
05.2020 - Current
Counter Server
Panda Express
07.2019 - 03.2020
Bachelor of Arts - Political Science
California State University - Sacramento
Associate of Arts - Political Science
Merced College
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