Gurleen Kaur
Edmonton,AB
Summary
An experienced and skilled fast paced, customer-oriented employee with attention to detail and superior customer service experience in processing transactions and maintaining workflow efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Problem-Solver and Quality Coach
Amazon Fulfillments centre
03.2023 - Current
- Trained as Stow associate and Process Guide
- Expertise in problem solving using app launcher, side-line, and Fc research tools
- Trained as Quality Coach for BHN Inbound Team
- Got Training for IOL hunter and all of critical roles (PS, Quality, Jam clearing, Water spider) which is required at e workplace
- Well trained for VRC and POD operators
- Targeting Customer-driven goals to bring value to organizations
- Maintains clean, sanitary, and safe work environment
- Understand competitive environment and developed strategies to retain and win new business.
Food Service Supervisor
Tim Horton's
01.2021 - 11.2022
- Supervise, co-ordinate and schedule the activities of team members who serve customers, make coffee and cash handling
- Establish work schedules and procedures
- Maintain records with regards to the operations of the restaurant
- Train team members in job duties, sanitation, and safety procedures
- Ensure that the food and service meet quality standards
- Handle customer complaints in accordance with corporate policies
- Success multitasking while remaining professional and courteous in the fast-paced environment.
Security Guard
Garda world Security Services
05.2020 - 08.2020
- Checked identification of all persons entering and exiting the facility
- Recorded data, such as property damage, theft, violations, or unusual occurrences and provided reports to the supervisor for appropriate action
- Maintained reports and visitation logbooks
- Provided for periodic safety inspections, patrol service, and immediate response to any safety-security situation
- Maintained records and completed daily reports of all security actions performed during shift
Store Assistant
American Eagle Outfitters
01.2020 - 04.2020
- Mark and Label containers, container tags or products using marling tools
- Measure, weigh and count products and materials
- Examine and inspect containers, materials and products to ensure that packing specifications are met
- Record product, packaging and order information on specie forms and records
- Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
Receiver
Metro logistics
12.2019 - 01.2020
- Reviewed and analyzed records of incoming and outgoing deliveries for count and condition
- Receive shipment and check for damaged and or missing items from order
- Document order and shipment number using Microsoft Excel in database
- Managed the warehouse inventory and package goods as part of the supply chain staff.
Manufacture & Packager
Bedard Resources
09.2019 - 12.2019
- Pulls and pack products based on daily based on daily orders
- Keeps products separated, organized and in good rotation
- Monitors product quality frequently, reporting problems to mitigate safety issues
- Follows good manufacturing practices and required work safe practices.
Team Associate
Amazon Fulfillment Centre
05.2019 - 08.2019
- Worked as a picker operator in the warehouse
- It ameliorates my skills and enables me to make good cognations on work with other workers
- Drive improvements in all aspects of the packaging process
- Ensure a safe and clean working environment.
Customer Service
A & W Burger Restaurant
01.2018 - 11.2018
- Assist guests in order selection by promoting specific menu items and specials
- Respond to inquiries regarding meal preparation and service
- Frequently assisted colleagues during rush periods to promote teamwork while providing exceptional service and guest dining experience
- Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders
- Success multitasking while remaining professional and courteous in fast-paced environments.
Education
Completed higher secondary education -
N-Tech Computer Education
Punjab, IndiaChemical Laboratory Technician -
Sheridan College
Brampton, Ontario10.2019
Skills
- Inventory Management
- Cash Management
- Warehouse Organization
- ISO Quality Standards
- Quick learner
- Proficient in using MS-Office suite (MS-Word, MS-Power point, MS-Excel)
- Excellent Communication Skills
- Reliable and Punctual
- Strong Team Leadership Qualities
- Ability to Delegate & Problem solving
- Critical thinking, interpersonal skills &Time Management
- Staff Supervision
- Performance Monitoring
- Strong Work Ethic
License And Status
Permanent Resident, First Aid & CPR certified, WHIMS Certified, Open Availability including weekends., Open for relocation.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Problem-Solver and Quality Coach
Amazon Fulfillments centre
03.2023 - Current
Food Service Supervisor
Tim Horton's
01.2021 - 11.2022
Security Guard
Garda world Security Services
05.2020 - 08.2020
Store Assistant
American Eagle Outfitters
01.2020 - 04.2020
Receiver
Metro logistics
12.2019 - 01.2020
Manufacture & Packager
Bedard Resources
09.2019 - 12.2019
Team Associate
Amazon Fulfillment Centre
05.2019 - 08.2019
Customer Service
A & W Burger Restaurant
01.2018 - 11.2018
Completed higher secondary education -
N-Tech Computer Education
Chemical Laboratory Technician -
Sheridan College
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