Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gurlal Singh

Gurlal Singh

Calgary,AB

Summary

Citrix Administrator with extensive experience in virtual desktop infrastructure and network troubleshooting. Achieved enhanced user satisfaction through successful platform migrations and optimized load balancing. Developed detailed documentation that improved operational efficiency and reduced costs. Strong communicator with a focus on team collaboration and continuous improvement.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Citrix Administrator

BDS Tech Solutions Inc.
01.2021 - 12.2024
  • Communicated both in writing and verbally with employees to facilitate systems administration and resolve problems.
  • Enabled seamless migration between platforms with minimal disruption to users by expertly handling version upgrades of various components within the Citrix suite.
  • Evaluated new products and tools compatible with the Citrix environment, implementing those that added value or increased efficiency in daily operations.
  • Developed comprehensive documentation for all aspects of the deployed solution, ensuring proper maintenance procedures were followed and facilitating efficient troubleshooting.
  • Increased user satisfaction with consistent access to applications by maintaining a stable Citrix environment.
  • Contributed to cost savings through virtualization of desktops and applications using Citrix technologies.
  • Troubleshot basic workstation and server issues.
  • Actively participated in team meetings and training sessions, providing valuable insights and constructive feedback for continuous improvement of the Citrix infrastructure.

Education

Bachelors In Computer Application - Computer Science

Heritage Academy
Kolkata,INDIA
03-2016

Project Management - Management

Durham College
Oshawa,ontario,canada
01.2022 - 12.2022

Skills

  • Network troubleshooting
  • Windows server administration
  • Load balancing techniques
  • Storage area network management
  • Citrix workspace environment
  • Citrix xendesktop administration
  • User profile management
  • Virtual desktop infrastructure
  • Remote support

Languages

English
Punjabi
Hindi
Bengali

Timeline

Project Management - Management

Durham College
01.2022 - 12.2022

Citrix Administrator

BDS Tech Solutions Inc.
01.2021 - 12.2024

Bachelors In Computer Application - Computer Science

Heritage Academy

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Gurlal Singh