Versatile and dynamic professional with extensive experience in team leadership and educational support roles, notably at McDonald's and in educational settings. Excelled in classroom management and child development, enhancing learning environments and operational efficiency. Demonstrated adaptability, strong communication, and a track record of fostering collaborative teamwork and implementing creative activities.
Supervise, co-ordinate and schedule the activities of staff who prepare, portion or serve food.
• Maintain records of sales and wastage.
• Train staff in job duties, sanitation and safety procedures.
• Ensure that food and service meet quality control standards.
• First Aid and Food Safety certified, with daily monitoring during the shift.
• Exhibit qualities of a role model, an expert and a coach.
• Supporting the restaurant in achieving the business goals.
• Coaching and correcting procedures.
• Handling guest complaints and documents action.
• Ensuring all cash handling controls are in place.
• Managing people practices, along with company policies, Maintaining Safety and Security during the shift.