Detail-oriented security professional with customer service expertise, adept at managing operations and responding to emergencies. Proven ability to enforce policies while maintaining a safe environment.
Overview
6
6
years of professional experience
Work History
Concierge
Diamond Property Services
03.2025 - 01.2026
Managed front desk security operations for residential and commercial properties
Verified resident, guest, and vendor access
Provided professional customer service while enforcing security policies
Monitored CCTV systems and responded to alarms
Handled emergencies calmly and followed proper escalation procedures
Maintained accurate logs and incident documentation
Managed secure receipt, logging, storage, and distribution of resident parcels, assisting with locker retrieval while ensuring accurate records and loss-prevention compliance.
Field Technician
Bell Technical Solutions
01.2023 - 03.2025
Installed, tested, and maintained telecommunications services including internet, TV, and phone systems
Diagnosed and resolved service issues using technical tools and troubleshooting procedures
Performed on-site repairs and equipment upgrades in residential and commercial locations
Interacted professionally with customers, explaining services and resolving concerns
Followed safety protocols, company standards, and service schedules
Completed work orders, service reports, and documentation accurately and on time
Security Gaurd
Magnum Protective Services
01.2022 - 11.2023
Conducted regular patrols of indoor and outdoor areas to prevent incidents and maintain order
Enforced shelter policies and procedures while maintaining a respectful and professional demeanor
Responded promptly to emergencies, incidents, and safety hazards following established protocols
Prepared and maintained accurate daily logs and detailed incident reports
Coordinated with staff, social workers, and law enforcement when necessary to ensure resident safety
Secuirty Guard
G4S Security
01.2021 - 09.2021
Enforced COVID-19 safety protocols, including mask-wearing, social distancing, and health screenings
Conducted regular patrols of the premises to maintain a secure and safe environment
Provided professional assistance and guidance to staff and visitors while maintaining safety standards
Maintained detailed incident reports and daily activity logs in compliance with bank security procedures
Event Security Guard
GSS Security Services
03.2020 - 10.2020
Maintained safety and order during events by monitoring entrances, exits, and crowd activity
Controlled access to restricted areas and verified credentials of attendees, staff, and vendors
Conducted regular patrols of the event venue to prevent theft, vandalism, or safety hazards
Prepared detailed incident reports and maintained accurate logs of daily activities
Education
Advance Diploma - Electrical, Electronics And Communications Engineering
Centennial College
Scarborough, Ontario
04-2022
Diploma - Electrical, Electronics And Communications Engineering
Thapar Poleticncal Colleg
India
04-2018
Skills
Customer service
Highly adaptable
Strong work ethic
Effective problem solving
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Concierge
Diamond Property Services
03.2025 - 01.2026
Field Technician
Bell Technical Solutions
01.2023 - 03.2025
Security Gaurd
Magnum Protective Services
01.2022 - 11.2023
Secuirty Guard
G4S Security
01.2021 - 09.2021
Event Security Guard
GSS Security Services
03.2020 - 10.2020
Advance Diploma - Electrical, Electronics And Communications Engineering
Centennial College
Diploma - Electrical, Electronics And Communications Engineering