Gurkirat Singh

hetalanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.

• Helped customers select merchandise by offering multiple product options fitting specific needs.
• Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
• Participated in storewide promotions and events, enhancing overall brand visibility within the local community.
• Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.

• Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
• Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
• Met or exceeded daily quota targets through focused time management and prioritization of tasks.
• Adapted to fluctuating workload demands, adjusting priorities as needed to meet overall team objectives in a fast-paced environment.

Completed College-level Coursework:

• Understand and work with physical components of computers, including CPUs, GPUs, motherboards, memory, and storage devices. Learn assembly, troubleshooting, and optimization for efficient performance.

• Design, implement, and maintain SQL and NoSQL databases (MongoDB, Cassandra) to ensure data integrity and performance.

• Configure and troubleshoot network infrastructure, enhance network security, and manage cloud networking on platforms like AWS and Azure.

• Create dynamic websites and applications using front-end (HTML5, CSS3, JavaScript) and back-end (Node.js, PHP) technologies.

• Enhance soft skills (communication, teamwork) and business skills (IT consulting, technical writing) to succeed in any IT role.