Sukhpreet Kaur
Winnipeg,MB
Summary
Dedicated professional with a strong background in customer service and administrative support. Known for effective communication and time management skills, enhancing guest satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Hotel Information Clerk
Howard Johnson by Wyndham
Winnipeg, MB
04.2025 - Current
- Managed phone inquiries, delivering accurate information about hotel services and amenities to enhance guest satisfaction.
- Responded to inquiries and room requests via online, phone, and email, facilitating quick resolutions and improving guest experience.
- Assisted guests with check-in and check-out processes at Howard Johnson.
- Responded to guest requests, ensuring a pleasant stay experience for all visitors.
- Balanced daily end-of-shift reports, ensuring accurate transactions and financial accountability.
Language Trainer
Educators
Winnipeg, Manitoba
03.2024 - 04.2025
- Developed customized language training materials for diverse student needs.
- Conducted one-on-one tutoring sessions to tailor language instruction to individual student needs.
- Delivered exceptional customer service to enhance client satisfaction and engagement.
- Supported administrative operations through efficient filing and data entry.
Education
Some College (No Degree) - Client Service Specialist
Manitoba Institute of Trades And Technology
WinnipegSkills
- Administrative support
- Data entry
- Report generation
- Data analysis
- Time management
- Communication skills
- Customer service
Timeline
Hotel Information Clerk
Howard Johnson by Wyndham
04.2025 - Current
Language Trainer
Educators
03.2024 - 04.2025
Some College (No Degree) - Client Service Specialist
Manitoba Institute of Trades And Technology