GURKIRAT KAUR
Barrie,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Arnies auto service and Tim Horton's. Expert in office administration and time management, with a knack for fostering positive work environments. Achieved significant improvements in efficiency and customer service quality. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
ARNIES AUTO SERVICE
02.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Assistant Manager
Tim Hortons
07.2020 - 01.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Warehouse Inventory Clerk
Bumper To Bumper Auto Parts
01.2019 - 03.2020
- Enhanced customer satisfaction rates through careful attention to detail while picking orders according to packing slips or electronic manifests provided.
- Streamlined order fulfillment processes, coordinating with shipping and receiving teams to ensure timely delivery of goods to customers.
- Enhanced warehouse efficiency with the organization and arrangement of stored items, ensuring easy accessibility for order picking.
- Assisted in annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records.
Education
AUTOMOTIVE BUSINESS
Georgian College of Applied Arts And Technology
Barrie, ON09.2018
Skills
- Cash Handling
- Time Management
- Scheduling
- Work Prioritization
- Office Administration
- Oral and writing communication
Languages
English
Professional Working
Timeline
Front Desk Receptionist
ARNIES AUTO SERVICE
02.2024 - Current
Assistant Manager
Tim Hortons
07.2020 - 01.2024
Warehouse Inventory Clerk
Bumper To Bumper Auto Parts
01.2019 - 03.2020
AUTOMOTIVE BUSINESS
Georgian College of Applied Arts And Technology
Similar Profiles
Kiana DominikovichKiana Dominikovich
Shift Supervisor at Arnies Dog HouseShift Supervisor at Arnies Dog House
Loren HaasLoren Haas
General Manager of Operations at Arnies FordGeneral Manager of Operations at Arnies Ford
David AllendeDavid Allende
Automotive Service Regional Manager at USA Auto Service/ Purrfect Auto ServiceAutomotive Service Regional Manager at USA Auto Service/ Purrfect Auto Service