Summary
Overview
Work history
Education
Skills
Technical Skills
Hobbies
Languages
Timeline
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BETSY MENDONCA

BETSY MENDONCA

Salmon Arm,Columbia Shuswap Regional District

Summary

To consistently add value to myself and for the organization through, continuous pursuit of excellence in every sphere of my life for a common endeavour.

Overview

12
12
years of professional experience

Work history

Front Desk Receptionist

Kaien Enterprises, Ltd. - Comfort Inn & Suites.
Salmon Arm, British Columbia
06.2023 - Current
  • Greeted visitors upon arrival, verifying identity and booking details and issuing visitor passes.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Resolved customer issues and requests for information, escalating complex problems to line manager.
  • Transmitted digital and printed documents to customers by post or email.
  • Managed bookings using software to schedule, cancel and re-arrange appointments.

Banquet Manager

Jewels Banquet and Resorts
Jaipur, India
01.2022 - 10.2022
  • Oversee and execute all functions throughout the property
  • Developed strategic annual marketing plan and budgets, enhancing company profit growth.
  • Manage all set-up and tear-down of function spaces as required
  • Daily inspections of event space to ensure set ups are based on customer requests.
  • Led tours for customers planning events, weddings and conferences.

Sales Manager

Whitehat Jr
Mumbai , Maharashtra
12.2020 - 12.2021
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Set highest personal performance standards for self.
  • Created and directed sales team training and development programmes.

Flight Attendant

Emirates Airline
Dubai
08.2014 - 08.2020
  • Complied with all airline and national aviation regulations to ensure that complete safety and security procedures were met.
  • Operated in compliance with all airline and aviation regulations, ensuring complete compliance with safety and security procedures.
  • Promoted safety, comfort and welfare of passengers.
  • Inspected the interior of the aircraft prior to, during and after flights to make sure emergency equipment was in place.

Flight Attendant

Jet Airways
Mumbai
09.2013 - 06.2014
  • Maintained firm yet positive attitude when dealing with distressed passengers by calming fears and providing secure environments.
  • Facilitated communications between flight deck and cabin crew prior to and during flights, promoting smooth operations.
  • Promoted safety, comfort and welfare of passengers.
  • Inspected the interior of the aircraft prior to, during and after flights to make sure emergency equipment was in place.

Sales Executive

Lodha Group
Mumbai
06.2012 - 08.2013
  • Drove new clients and avenues to build relationships and grow business opportunities.
  • Handled daily customer meetings, sales calls and account management tasks.
  • Qualified prospects to determine potential for future sales and prioritise conversion efforts.
  • Established and maintained client relationships through superb communication.

Education

Bachelor of Management Studies - Marketing

University of Mumbai
Mumbai
03.2012

High School Diploma - Commerce

St. John The Baptist College
Mumbai
03.2009

Secondary School Certificate - General

Holy Cross Convent High School
Thane,India
2007

Skills

  • Decision-making
  • Networking ability
  • Multitasking and prioritisation
  • Meticulous and organised
  • Customer service
  • Professional demeanour

Technical Skills

  • MS office
  • M.S. excel

Hobbies

  • Travelling
  • Baking

Languages

  • English
  • Hindi
  • Marathi
  • Konkani

Timeline

Front Desk Receptionist

Kaien Enterprises, Ltd. - Comfort Inn & Suites.
06.2023 - Current

Banquet Manager

Jewels Banquet and Resorts
01.2022 - 10.2022

Sales Manager

Whitehat Jr
12.2020 - 12.2021

Flight Attendant

Emirates Airline
08.2014 - 08.2020

Flight Attendant

Jet Airways
09.2013 - 06.2014

Sales Executive

Lodha Group
06.2012 - 08.2013

Bachelor of Management Studies - Marketing

University of Mumbai

High School Diploma - Commerce

St. John The Baptist College

Secondary School Certificate - General

Holy Cross Convent High School
BETSY MENDONCA