Gurkirat Dhaliwal
Surrey
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
3
3
years of professional experience
Work History
Gas Station Customer Service Representative
Supersave Gas station
Burnaby
01.2022 - Current
- Assisted customers with pump operations, car wash functions, and other gas station activities.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Monitored security cameras throughout the store premises ensuring no suspicious activity is present.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Conducted regular cleaning and maintenance of gas station facilities to uphold safety standards.
Education
BBA - Business Adminstartion
Yorkville University
Vancouver, BCSkills
- Customer service
- Payment processing
- Security monitoring
- Order management
- Communication skills
- Problem solving
- Product promotion
- Attention to detail
- Sales support
- Merchandising displays
- Emergency procedures
Languages
- English, full professional
- Hindi, Native or Bilingual
- Punjabi, Native or Bilingual
Timeline
Gas Station Customer Service Representative
Supersave Gas station
01.2022 - Current
BBA - Business Adminstartion
Yorkville University