Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Gurkiran Singh

Brampton

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

UBER DRIVER

SELF EMPLOYED
04.2025 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
  • Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.

Sanding Operator

INOAC EXTERIOR SYSTEMS INCORPORATED
10.2024 - 03.2025
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Learned and followed safety and emergency procedures.
  • Hand-assembled needed parts with bolts and screws.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
  • Maintained production and quality documentation.
  • Separated products according to weight, grade and size of material to produce final product.
  • Sorted product components on work tables to maintain maximum organization and productivity.
  • Operated equipment and machinery according to safety guidelines.

Accountant Assistant

Bachan Singh & Sons
04.2020 - 04.2024
  • Invoice Preparation
  • Recordkeeping expertise
  • Bank Reconciliation
  • Nonprofit Accounting
  • Inventory Valuation
  • Staff Management
  • General Ledger Management
  • Tax preparation assistance
  • Cash Flow Management
  • Data Entry
  • Data inputting
  • MS Office
  • Work Prioritization
  • Statement Reconciliation
  • Commission calculation
  • Exhibited proficiency in Tally ERP 9, Microsoft Excel, and other accounting software applications
  • Conducted monthly bank reconciliations and prepared journal entries as needed
  • Managed petty cash fund and maintained accurate records of expenditures and receipts
  • Demonstrated ability to develop and maintain accurate financial records, including accounts receivable and payable
  • Prepared monthly sales reports summarizing customer trends and performance metrics
  • Resolved discrepancies between vendors' invoices and purchase orders
  • Provided timely responses to inquiries from customers regarding their accounts receivables status
  • Maintained a high degree of accuracy in preparing balance sheets, income statements, and other financial reports
  • Provided support during tax filing season by gathering data for completion of returns
  • Received payment from customers via cash, check, and credit cards to pay due invoices
  • Kept accounting ledgers up-to-date by verifying and posting account transactions
  • Checked figures and postings for correct entry and mathematical accuracy
  • Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending cash, checks and other forms of payment to banks

Education

Bachelor of Arts -

Punjabi University
Patiala, Punjab, India.
04-2021

Skills

  • Occupational Health and Safety
  • Record keeping
  • Quality control
  • Attention to detail
  • Continuous improvement
  • Computer skills
  • Safety-focused
  • Proficient in Microsoft office
  • Time management abilities
  • Goal setting
  • Customer engagement
  • Clean driving record

References

References available upon request

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

UBER DRIVER

SELF EMPLOYED
04.2025 - Current

Sanding Operator

INOAC EXTERIOR SYSTEMS INCORPORATED
10.2024 - 03.2025

Accountant Assistant

Bachan Singh & Sons
04.2020 - 04.2024

Bachelor of Arts -

Punjabi University

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Gurkiran Singh