Gurkiran Gill
Mississauga,ON
Summary
Dedicated professional with a proven track record in policy, immigration casework, adeptly liaising with government services and constituents to drive positive resolutions. Adept at drafting articulate responses to constituent communications on policy and casework matters, maintaining meticulous records. Proficient in managing a diverse workload, leveraging project management skills to handle changing priorities in a fast-paced environment. Extensive experience in various immigration cases and creating effective communication with government agencies. Proficiency in Microsoft Office suite and database management. Skilled in establishing priorities, meeting stringent deadlines, and independently managing concurrent high-stress projects. Bilingual proficiency in English and a South Asian language, fostering engagement and accessibility.
Overview
8
8
years of professional experience
Work History
Constituency Management and Stakeholder Relations
City Of Brampton
11.2022 - 05.2023
- Organized scheduling, coordinating appointments, meetings and maintaining staff and Calendars
- Managed incoming and outgoing communication within the office including handling phone calls, emails, written correspondences
- Compose replies to emails and letters from constituents, covering both general policy matters and local casework concerns, while also maintaining precise records of interactions with constituents.
- Draft, edit, and proofreading reports as required
- Served as liaison between Councillor and various internal and external stakeholders, such as staff, volunteers, government officials, board members, donors and community members
- Organized and lead events, conferences and meetings hosted by the city including coordinating logistics, managing invitations, preparing material and ensuring smooth execution
- Conducted research, gathered data and prepared reports, contacted various levels of government resources on behalf of constituents
- Organized special projects and initiatives, conducting research, and coordinating/collaborating with various departments
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
Campaign Organizer
Elections
02.2022 - 11.2022
- Led and strategized successful municipal campaign, serving as primary liaison for multiple candidates, managed staff, campaign budget, expenses, and donation reporting.
- Orchestrated media engagements, debates, and fundraisers across Brampton, fostering collaboration among healthcare candidates and stakeholders.
- Established and maintained partnerships with non-profits, organizations, and corporations, amplifying campaign reach and impact.
- Efficiently organized and managed emails, campaign structures, and financial aspects within strict timelines, coordinating with diverse team members for seamless execution.
- Developed and executed comprehensive reports, speeches, and media interactions, enhancing campaign visibility and communication effectiveness.
- Spearheaded community engagement initiatives, successfully recruiting and mobilizing youth, seniors, and community leaders for campaign involvement, while also orchestrating large-scale fundraisers attended by over 1000 stakeholders from across Ontario.
- Reviewed and used data to make recommendations to improve campaign performance, media touchpoints and journey.
- Developed policy positions and wrote public statements outlining stances.
Immigration Assistant
INSTACAN Immigration
02.2020 - 12.2021
- Conducted client intake interviews to determine client service need and eligibility.
- Coordinated with over 20 immigration files a day
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Contributed to client case file preparation and verified inclusion of required documentation.
- Interacted with various government services and answered questions about immigration attorneys' services.
- Served as legal team's liaison with other immigration-related service providers to improve quality of client services.
Office Manager
Dr. Malhotra’s Medical Office
05.2019 - 03.2020
- Administered HR processes such as selection for FT/PT employees, compensation, performance evaluations, dismissal
- Managed staff of 6 and organized workflow, filing and office systems, office budget and ordering
- Curated personalized databases to organize and retain information within office
- Reviewed and interpreted internal policies and procedures while aiding in Human resource duties
- Developed and delivered training programs for staff and volunteers on various legislations such as mental health act, personal health information protection act and healthcare consent act to promote sensitivity in patient care
Program Co-ordinator - Refugee Resettlement
Brampton Multicultural Centre
01.2015 - 01.2018
- Organized meetings with various levels of government officials and stakeholders
- Successfully applied and received various government funding for outreach programs
- Facilitated communication between clients and other service providers.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Provided support to social service clients in navigating available resources.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Education
BSc -
Wilfrid Laurier University
Waterloo, ONSkills
- Proficient in all Microsoft software’s, Asana, Raiser’s Edge, Agile, Scrum, Luminate Online, DonorPerfect, Virtuous, Jira, HubSpot, Canva, Final Cut Pro
- Proficient in creating, producing, and supervising diverse range of work productions ranging from multi-media photography and videography to online digital content and social media
- Tech Savvy in all social media applications, Instagram, Twitter, TikTok, Snapchat, Facebook, Facebook Ad’s, social media marketing, and creating Hiring campaigns
- Constituent Communication
- Community Outreach and Education
- Office Management
Timeline
Constituency Management and Stakeholder Relations
City Of Brampton
11.2022 - 05.2023
Campaign Organizer
Elections
02.2022 - 11.2022
Immigration Assistant
INSTACAN Immigration
02.2020 - 12.2021
Office Manager
Dr. Malhotra’s Medical Office
05.2019 - 03.2020
Program Co-ordinator - Refugee Resettlement
Brampton Multicultural Centre
01.2015 - 01.2018
BSc -
Wilfrid Laurier University
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