Summary
Overview
Work History
Education
Skills
Timeline
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Gurkaran Singh

Surrey,BC

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

4
4
years of professional experience
10
10
years of post-secondary education

Work History

Agent Supervisor

Maximus Canada
Victoria, BC
01.2022 - Current
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Administrative Manager

Swift Health Services
Delta, BC
07.2021 - 12.2021
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Verified customer information for orderly, up-to-date online systems.


Assistant Director of Admissions

CDI College
Burnaby, BC
04.2021 - 06.2021
  • Coordinated and participated in campus recruitment events, orientation programs and open houses.
  • Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
  • Maintained full knowledge of institution's catalog to fully explain course offerings and select programs to best fit each potential student's needs and goals.
  • Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.

Corporate Account Manager

UConnect Wireless
Surrey, BC
12.2018 - 03.2021
  • Secured competitor business via strategic marketing, service programs and promotions.
  • Coordinated full sales lifecycle from proposal development to closings and follow-up.
  • Grew territory by building talented sales force.
  • Established profitable partnerships in telecom sector to grow corporate account base.
  • Negotiated profitable proposals with major companies, securing long-term accounts

Education

Post Baccalaureate Diploma - Information And Computing Systems

Douglas College
New Westminster, BC
09.2018 - 12.2020

Bachelor's of Technology - Computer Science

Delhi University
New Delhi
07.2013 - 06.2017

High School Diploma -

The Air Force School
New Delhi
04.2009 - 05.2013

Skills

    National accounts management

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Timeline

Agent Supervisor

Maximus Canada
01.2022 - Current

Administrative Manager

Swift Health Services
07.2021 - 12.2021

Assistant Director of Admissions

CDI College
04.2021 - 06.2021

Corporate Account Manager

UConnect Wireless
12.2018 - 03.2021

Post Baccalaureate Diploma - Information And Computing Systems

Douglas College
09.2018 - 12.2020

Bachelor's of Technology - Computer Science

Delhi University
07.2013 - 06.2017

High School Diploma -

The Air Force School
04.2009 - 05.2013

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Gurkaran Singh