Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Gurkanwar Singh

Surrey,BC

Summary

  • Highly self-confident and independent leader with over five years of experience working in diverse cultures.
  • Skilled in supervising, change, project and risk management, relationship building, and maintaining secure environment.
  • Experienced in conflict resolution and de-escalation by utilizing effective communication, problem solving, and active listening.
  • Operates well in both individual and team dynamics.
  • Excellent verbal and written communication in English, Punjabi and Hindi.

Overview

5
5
years of professional experience
1
1
Certification

Work History

DIRECTOR

Brave Offloaders
Surrey, BC
04.2023 - Current
  • Developed and executed business plans, identified growth opportunities, and expanded service offerings to achieve revenue targets
  • Successfully attracted and engaged potential clients through strategic marketing initiatives, resulting in increased business opportunities
  • Led case management and risk management strategies to optimize client outcomes and minimize organizational risk exposure
  • Designed and delivered training programs for staff, fostering a culture of continuous learning and professional development.

Professional DRIVER

Uber
Vancouver, BC
02.2021 - Current
  • Safely transported passengers with exceptional customer service by promptly addressing inquiries, offering personalized recommendations, and assuring a comfortable ride, resulting in increased satisfaction ratings
  • Utilized GPS technology for efficient routes with minimal traffic congestion.

Construction Site ASSISTANT

CE Miles
Vancouver, BC
11.2023 - 02.2024
  • Demonstrated strong communication skills through detailed shift reports and fostering clear verbal communication, facilitating smooth operations and collaborative efforts that consistently met deadlines
  • Ensured worksite safety by maintaining a clean work environment, disposing of waste, eliminating hazardous material and upholding adherence to building code promoting a safe workplace for all team members
  • Lifted and transported building materials using proper lifting techniques.

Cargo Handler

FedEx
Richmond, BC
03.2021 - 02.2024
  • Effectively communicated and collaborated within a diverse team of 50-60 individuals, contributing to warehouse efficiency by fostering a positive work environment, ensuring clear task understanding, optimizing processes, enhancing productivity, and maintaining a focus on safety
  • Utilized RF scanners for accurate tracking, inspecting, and sorting cargo, thereby enhancing inventory management.

Warehouse Supervisor

The Storehouse 24/7
Delta, BC
01.2019 - 09.2022
  • Demonstrated leadership expertise by providing mentorship, identified training needs, and effectively resolving conflicts through one-on-one discussions or mediation, leading to individual growth, improved teamwork, and enhanced work proficiency
  • Trained and supervised staff in the safe operations of warehouse equipment and operating heavy equipment such as forklifts while working at heights or in confined spaces, resulting in reduced accidents and safeguarding warehouse property
  • Maintained building security and safety by ensuring lockup procedures were followed and investigating incidents using CCTV surveillance
  • Prepared shift reports, managed inventory records, conducted routine audits, and inspected equipment for maintenance and repairs to prevent work delays caused by shortages, equipment failures, or communication errors.

Education

Business Management -

Douglas College
New Westminster, BC
01-2018

Skills

  • Communication
  • Issues resolution
  • Organizational management
  • Case management
  • Policy enforcement
  • Detail orientated
  • Critical thinking
  • Decision making
  • Emotional intelligence
  • Adaptability
  • Delegation
  • Computer Literacy

Certification

  • Basic Security Training
  • Restricted and Non-restricted firearms license
  • Class 4 Driving License

Community Service

Offloaders

Volunteer, Surrey, BC, Akal Khalsa World Sikh Martial Art, 04/01/18, 03/01/20

  • Assisted in teaching martial arts to a diverse group of 50-60 students, ensuring effective learning experiences and personalized instruction.
  • Managed safety, and participant engagement for events with martial art weapons, horses, and over 600 attendees.
  • Collaborated with Western martial arts instructors to integrate multicultural elements, promoting cultural awareness through events, presentations, free food serving, and public speaking engagements, fostering inclusivity and respect.
  • Maintained positive relationships with participants, parents, and clients while resolving conflicts among team members through mediation or individual discussions to enhance team cohesion.
  • Skilled in video, music, and photo editing for promotions, as well as office tasks like record-keeping.

Timeline

Construction Site ASSISTANT

CE Miles
11.2023 - 02.2024

DIRECTOR

Brave Offloaders
04.2023 - Current

Cargo Handler

FedEx
03.2021 - 02.2024

Professional DRIVER

Uber
02.2021 - Current

Warehouse Supervisor

The Storehouse 24/7
01.2019 - 09.2022

Business Management -

Douglas College
Gurkanwar Singh