Gurkamal Preet Kaur
Surrey,BC
Summary
Dynamic professional with a strong background in education and customer service, notably as a French Tutor at JustAce. Expert in interactive teaching methods and lesson planning, fostering student engagement and comprehension. Proven team leader with exceptional time management and decision-making skills, enhancing operational efficiency in fast-paced environments.
Overview
5
5
years of professional experience
Work History
French Tutor
JustAce
04.2025 - Current
- Delivered engaging French language lessons tailored to individual student needs.
- Developed and implemented lesson plans to enhance student comprehension and retention.
- Utilized interactive teaching tools to facilitate immersive learning experiences.
- Assessed student progress through quizzes and informal evaluations, providing constructive feedback.
- Organized group sessions focused on building conversational skills among peers in a relaxed setting.
Customer Service Representative
H&r Block
01.2025 - 04.2025
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Processed orders efficiently, ensuring timely delivery and customer satisfaction.
- Utilized CRM software to track customer interactions and manage follow-ups effectively.
Shift Manager
Popeyes® Louisana Kitchen
06.2022 - 06.2024
- Supervised daily operations to ensure adherence to company policies and procedures.
- Trained new staff on operational protocols and customer service standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated team schedules to maintain efficient workflow during peak hours.
Shift Supervisor
KFC Taco Bell
06.2020 - 06.2022
- Supervised daily operations to ensure adherence to company policies and safety protocols.
- Trained and mentored new team members on operational procedures and best practices.
- Coordinated shift schedules to optimize workforce efficiency and coverage.
- Monitored inventory levels, ensuring timely replenishment of supplies and materials.
Education
Business Administration - Business Accountancy
Kwantlen Polytechnic University
Surrey, BC01-2022
Skills
- Interactive teaching methods
- Strong vocabulary skills
- Lesson planning
- In-person tutoring
- Team leadership
- Time management
- Customer service
- Decision-making
Languages
English
Native or Bilingual
French
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
French Tutor
JustAce
04.2025 - Current
Customer Service Representative
H&r Block
01.2025 - 04.2025
Shift Manager
Popeyes® Louisana Kitchen
06.2022 - 06.2024
Shift Supervisor
KFC Taco Bell
06.2020 - 06.2022
Business Administration - Business Accountancy
Kwantlen Polytechnic University