Gurkamaljit Kaur

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports

● Maintain sanitation, health and safety standards in work areas, paying attention to the correct handling of raw proteins, such as beef, pork, eggs and chicken.

● Verify the product prepared food meets requirements for food safety, and quality and quantity.

● Cook and package batches of foods, such as eggs, sausages, bacon, hamburgers, chicken, French fries, and onion rings.

● Operate cooking equipment such as grills and deep-feet fryers.

● Acknowledging and helping to resolve guest concerns relating to food production or quality with help from Supervisors/Managers.

● Clean, stock, and restock workstations

● Wash, cut and prepare foods designated for cooking or for assembly of final product

● Train and transfer skills to new team members.

● Completing always ready checklists, weekly cleaning lists and other operational checklists.

● Working as team to achieve service times, manage wastes, labour and food costs.

● Contribute to the ideal climate of the restaurant team by fostering regular progress towards achievement of A&W Climate goals, including: having a positive and professional demeanor while working, being prompt and on time on scheduled shifts.

● Abiding by the standard operating procedures and policies of the company.

• Notified supervisors of overarching customer and team member concerns.
• Provided guidance to the team on best practices for completing tasks efficiently and accurately.
• Recommended changes in working conditions and equipment to increase business unit and team efficiency.
• Coached individuals to develop their technical knowledge as well as soft skills such as communication, teamwork.
• Answer telephone and relay calls and messages.
• Participated in leadership meetings to develop new policies and procedures.

• Communicated effectively with customers, supervisors, and team members.
• Performed opening and closing duties, including store cleaning and restocking.
• Arrived on time for shifts and adhered to company dress code guidelines.
• Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
• Contributed knowledge of company policies and procedures when resolving customer complaints.
• Analyzed customer feedback surveys to determine areas where improvements could be made.
• Trained new team members on company policies and procedures.
• Participated in team meetings to discuss progress, identify areas of improvement, and brainstorm ideas for new
projects or initiatives.