Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gurkamal Singh

Langley,BC

Summary

Dynamic sales professional with a proven track record at Rogers Communications Inc., excelling in customer service and sales. Recognized for consistently exceeding targets and fostering strong client relationships. Skilled in team leadership and problem-solving, with a keen attention to detail and a commitment to enhancing customer satisfaction.

Overview

5
5
years of professional experience

Work History

Sales Representative

Rogers Communications Inc.
01.2024 - 04.2025
  • Delivered exceptional customer service and product knowledge to drive sales of Rogers wireless, internet, TV, and home services.
  • Consistently met and exceeded monthly sales targets, contributing to team and store performance goals.
  • Identified customer needs through consultative selling and recommended tailored solutions to improve customer satisfaction and retention.
  • Developed and maintained strong client relationships, resulting in repeat business and customer referrals.
  • Handled billing inquiries, service upgrades, and technical troubleshooting with professionalism and efficiency.
  • Stayed up-to-date with the latest product offerings, promotions, and industry trends to ensure accurate information and recommendations.
  • Collaborated with team members and management to improve sales strategies and customer engagement approaches.

Team Lead – Warehouse Operations

D&H Canada
03.2021 - 01.2024
  • Supervised a team of warehouse associates in daily operations including receiving, picking, packing, shipping, and inventory control.
  • Ensured efficient workflow by assigning tasks, monitoring performance, and providing training and support to staff.
  • Maintained high standards of accuracy, productivity, and safety in compliance with company policies and health & safety regulations.
  • Collaborated with warehouse managers and logistics coordinators to meet tight shipping deadlines and resolve operational issues.
  • Conducted regular team meetings and shift handovers to ensure clear communication and continuity across all shifts.
  • Played a key role in onboarding and mentoring new team members, fostering a collaborative and accountable work environment.
  • Assisted with implementing process improvements and warehouse layout changes to optimize space utilization and workflow.

Cook's Assistant

Mumbai Masala
01.2020 - 12.2021
  • Supported the head chef and kitchen team in preparing traditional Indian dishes including curries, tandoori items, biryanis, and appetizers.
  • Prepped ingredients daily by washing, chopping vegetables, marinating meats, grinding spices, and portioning sauces to ensure smooth kitchen operations.
  • Maintained cleanliness and hygiene standards in the kitchen by sanitizing surfaces, organizing storage areas, and properly handling food according to safety guidelines.

Education

Diploma In Network Administration - Computer Networking

Sterling Collage
Vancouver, BC
04.2023

Skills

    Customer service

    Sales and upselling

    Product knowledge and presentation

    Team leadership

    Time management

    Inventory control

    Fast-paced work handling

    Communication

    Problem-solving

    Task coordination

    Attention to detail

Languages

English
Native or Bilingual

Timeline

Sales Representative

Rogers Communications Inc.
01.2024 - 04.2025

Team Lead – Warehouse Operations

D&H Canada
03.2021 - 01.2024

Cook's Assistant

Mumbai Masala
01.2020 - 12.2021

Diploma In Network Administration - Computer Networking

Sterling Collage

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Gurkamal Singh