Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gurkamal Dhillon

Summary

Adept at enhancing customer experiences, I significantly raised satisfaction by 25% at MQ1 Restaurant as a Front Desk Receptionist. My expertise in customer service and cash handling, coupled with a knack for problem-solving and team collaboration, underscores my ability to excel in hospitality-focused roles.

Work History

Front Desk Receptionist

Karandeep Singh
12.2023 - 06.2024

- Delivered outstanding customer service to guests, resulting in 25% increase in customer satisfaction scores.

- Took accurate food and beverage orders and ensured timely delivery to patrons.

- Managed multiple tables efficiently during peak hours, maintaining a positive and welcoming atmosphere.

- Collaborated with kitchen staff to handle special requests and dietary restrictions.

- Processed payments and maintained accurate cash handling procedures.

Education

High School Diploma -

St. Lawrence College
Kingston, ON
04-2026

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Problem-solving skills
  • Team collaboration
  • Cash handling
  • Hospitality services

Languages

English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional

Timeline

Front Desk Receptionist

Karandeep Singh
12.2023 - 06.2024

High School Diploma -

St. Lawrence College
Gurkamal Dhillon