GURJUGAD SINGH
Surrey,Canada
Summary
Highly motivated and detail-oriented security officer and loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
Paladin Security
06.2022 - Current
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
Events and Night Club Supervisor
AIO Security
03.2022 - Current
- Evaluated employee performance regularly, providing constructive feedback for improvement when necessary.
- Maintained an inviting atmosphere within the club facilities, ensuring cleanliness and orderliness at all times.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Streamlined club operations through effective staff scheduling, task delegation, and resource allocation.
- Led staff training sessions to improve overall performance and customer service skills.
Mobile Security Guard
Neptune Security
01.2022 - 03.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Patrolled and monitored premises in company vehicle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Restaurant Crew
The Chopped Leaf
08.2021 - 01.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Supported management in training new crew members, leading to improved performance and faster onboarding.
- Resolved customer concerns promptly and professionally, maintaining high levels of customer retention and loyalty.
Education
Associate of Arts -
Alexander Collage
Burnaby, BC04.2024
High School Degree in Arts -
St. Xavier School
Bathinda, PunjabSkills
- First Aid Training
- Management of Aggressive Behavior
- Theft Prevention
- Incident Reporting
- Law Enforcement Collaboration
- Asset Protection
- Property Patrol
- Physical Security
Certification
Advanced Security Training (AST)
Occupational First Aid Training Level 1
Management of Aggressive Behavior (MOAB)
Languages
English
Full Professional
Hindi
Professional Working
Punjabi
Professional Working
Timeline
Loss Prevention Officer
Paladin Security
06.2022 - Current
Events and Night Club Supervisor
AIO Security
03.2022 - Current
Mobile Security Guard
Neptune Security
01.2022 - 03.2022
Restaurant Crew
The Chopped Leaf
08.2021 - 01.2022
Associate of Arts -
Alexander Collage
High School Degree in Arts -
St. Xavier School
Advanced Security Training (AST)
Occupational First Aid Training Level 1
Management of Aggressive Behavior (MOAB)
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