Gurjot Kaur
Brampton,ON
Summary
Dynamic professional with a proven track record at Standing Pro, excelling in warehouse operations and quality inspection. Adept at problem-solving and fostering customer relations, I enhanced efficiency by streamlining receiving processes and resolving discrepancies. Committed to maintaining high standards and delivering exceptional service, I thrive in collaborative environments.
Overview
5
5
years of professional experience
Work History
Receiving Coordinator
Standing Pro
Mississauga
07.2025 - Current
- Coordinated incoming shipments to ensure accurate inventory management and compliance with safety protocols.
- Assisted in performing quality checks on received goods to maintain high standards of product integrity.
- Communicated effectively with suppliers to resolve discrepancies and facilitate timely deliveries.
- Maintained a safe and orderly work environment, conducting regular inspections and addressing potential hazards promptly.
- Coordinated returns process for damaged or incorrect items, liaising with suppliers to ensure swift resolution.
- Improved overall warehouse efficiency by analyzing receiving processes and identifying areas for improvement.
- Organized storage areas to optimize materials movements and minimize labor hours.
Customer Service Representative
Orane International School of Beauty & Wellness
Moga
03.2021 - 07.2025
- Assisted customers by addressing inquiries and providing accurate information.
- Resolved customer complaints effectively to enhance satisfaction and loyalty.
- Supported team in maintaining organized records and documentation for efficiency.
- Utilized feedback to identify areas for personal improvement in service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
Education
High School Diploma - Bachelor of Arts
Guru Nanak Dev University (GNDU)
Amritsar,punjab High School Diploma -
Orane International School of Beauty And Wellness
Moga,Punjab Skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Teamwork
- Lean principles
- Warehouse operations
- Quality inspection
- Active listening
- Decision-making
- Relationship building
- Customer relations
- Order checking
- Self motivation
- Goal setting
- Professionalism
- Data recording
- Order processing
- Records management
- Adaptability
- Document preparation
- Dispatching
Languages
English
Limited Working
Punjabi
Full Professional
Hindi
Professional Working
Timeline
Receiving Coordinator
Standing Pro
07.2025 - Current
Customer Service Representative
Orane International School of Beauty & Wellness
03.2021 - 07.2025
High School Diploma - Bachelor of Arts
Guru Nanak Dev University (GNDU)
High School Diploma -
Orane International School of Beauty And Wellness