GURJOT KAUR
Calgary,AB
Summary
Energetic Dispatcher and Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace and productive work culture.
Excellent communication and relationship-building skills with proficiency in Accounting and Microsoft Software's.
Overview
4
4
years of professional experience
Work History
DISPATCHER AND ADMINISTRATION COORDINATOR
IHAUL TRUCKING
08.2022 - 10.2023
- Assisted management with special projects to complete all tasks by deadlines.
- Closely monitored Emails & dispatch board to triage and prioritize over 40-50 daily calls.
- Managed databases such as processing BOL's and invoices by entering data using XPERT IT SOLUTIONS & AVAAL Dispatch Software.
- Monitored flow of paperwork & worked closely to accomplish timely invoicing and accounts receivables/payables.
- Directed dispatching, routing, and tracking of 10-12 fleet vehicles.
- Completed bi-weekly payroll for 10-12 employees
- Maintained professional relationship with customers, brokers, carriers, shippers, receivers and drivers to increase trust, reliability and rapport.
- Trained and provided guidance to new dispatchers using computer applications.
- Generated reports to track deliveries / monitor vehicle locations using Samsara tracking devices and maintain proper records and documentation.
Swing Shift Manager
McDonald's
01.2020 - 01.2022
- Motivated staff to perform at peak efficiency and quality food production by monitoring performances of crew members, food safety, security, profitability.
- responsible for meeting targets of assigned departments (OEPE/ R2R , Sales, labour, Waste)
- Managed staff schedules and maintained adequate coverage for all shifts (Staff positioning, sales target, service time).
- Trained, reinforced food safety protocols among crew, also trailed new hires.
- Implemented effective inventory control systems to reduce food spoilage and waste by keeping a record using MS Excel sheets.
- Counted Tills, did deposits and Data Entry in the system & completed appropriate paperwork at the end of my shift.
Education
Certificate - DISPATCH & FREIGHT BROKERAGE
RAI DISPATCH TRAINING
ONLINE08.2023
Bachelor of Accounting - Accounting
CCSQ COLLEGE
Longueuil, QC07.2019
Skills
- Rapid and accurate keyboarder (50 WPM) Alpha/Numeric both
- G (Class 5) driving license with clean abstract
- Core competencies software's such as SAGE accounting software, IT Xpert Solution/ AVAAL , Border Connect, Samsara (dispatch software's), MS word/ MS Excel/ MS Office/MS Powerpoint and Outlook as well as research skills, administrative support and customer service
- Excellent communication skills(written/verbal both)
- Multilingual - knows English, Punjabi and Hindi language
- Ability to Multitask, Strong organizational & time management skills, Self starter, professional and know how to manage my work and personal priorities
- Inbound phone calls handling / office supplies & inventory / Data Entry
Timeline
DISPATCHER AND ADMINISTRATION COORDINATOR
IHAUL TRUCKING
08.2022 - 10.2023
Swing Shift Manager
McDonald's
01.2020 - 01.2022
Certificate - DISPATCH & FREIGHT BROKERAGE
RAI DISPATCH TRAINING
Bachelor of Accounting - Accounting
CCSQ COLLEGE
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