Summary
Overview
Work History
Education
Skills
Languages
Timeline

Gurjit Kaur

Surrey,BC

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience

Work History

Cashier

08.2022 - 12.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Educated customers about billing, payment processing and support policies and procedures.

Customer Service Representative

01.2022 - 07.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Bachelor Of Computer Application - Computer Application

Khalsa College For Women , Ludhiana, Punjab, Indian
07.2022

Skills

  • Stocking and Replenishing
  • Cash Management
  • Product and Service Sales
  • Order Taking
  • Cleaning and Sanitizing
  • Money Handling

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cashier -
08.2022 - 12.2022
Customer Service Representative -
01.2022 - 07.2022
Khalsa College For Women - Bachelor Of Computer Application , Computer Application

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Gurjit Kaur