Gurjit Kaur
Brampton,ON
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
2
2
years of professional experience
Work History
Security Guard
GardaWorld Security
04.2022 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Front Desk Receptionist
Sherman Dental Clinic
03.2022 - 12.2022
- Collected payments, processed transactions and updated relevant records.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed data entry and filing to keep records updated for easy retrieval.
- Entered and updated sensitive customer information during check-ins and room changes.
Customer Service Representative
Walmart
02.2021 - 03.2022
- Implemented and developed customer service training processes.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
High School Diploma -
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON05.2020
Skills
- Microsoft SharePoint
- Document Preparation
- Microsoft Excel
- English Fluency
- Microsoft Office
Timeline
Security Guard
GardaWorld Security
04.2022 - Current
Front Desk Receptionist
Sherman Dental Clinic
03.2022 - 12.2022
Customer Service Representative
Walmart
02.2021 - 03.2022
High School Diploma -
Cambrian College of Applied Arts And Technology
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