Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Manager
Sardar Tractors
Tarn Taran, Punjab, India
07.2012 - 08.2022
Monitored staff performance and addressed issues.
Have basic knowledge about the maintenance and repair of vehicles such as engine oil, brake oil, filter change, air filter etc.
Place delivery and receive vehicles after efficient inspection.
Inspect vehicles upon arrival and get ready the vehicles for sales.
Note down minor defects or issues and report it the repair and service department to fix it.
Check the stock and match it with inventory, and place the order accordingly.
Place order for new parts which are essential for inventory.
Place order for new vehicles from manufacturer as per the demand.
Develop and implement different strategies to maintain the integrity of the dealership.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delivery Courier
Amazon dsp
Surrey, BC
09.2023 - Current
Reported issues to supervisors resulting in increased customer satisfaction.
Reported any accidents or incidents involving company vehicles immediately to management.
Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
Checked and secured package loads before deliveries.
Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
Sorted parcels according to delivery route.
Assisted with loading and unloading of freight at warehouses and distribution centers as required.
Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
Ensured timely delivery of packages to customers in accordance with company standards.
Scanned inbound and outbound packages to sort for destination.
Performed routine air and fluid checks and refueling for vehicles.
Doordash Driver
Doordash
Greater Vancouver, BC
12.2022 - 03.2023
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Analyzed customer address to determine best route for timely delivery.
Inspected vehicle before and after shifts for any maintenance needs or issues.
Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
Adhered to local traffic laws at all times while delivering orders to customers.
Contacted customers if there were delays in delivery due to traffic or other issues.
Followed safety rules to keep clean driving record with no accidents or incidents.
Provided excellent customer service throughout the delivery process.
Uber Eats Driver
Uber Eats
Greater Vancouver, BC
02.2023 - 09.2023
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Analyzed customer address to determine best route for timely delivery.
Inspected vehicle before and after shifts for any maintenance needs or issues.
Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
Adhered to local traffic laws at all times while delivering orders to customers.
Contacted customers if there were delays in delivery due to traffic or other issues.
Followed safety rules to keep clean driving record with no accidents or incidents.
Provided excellent customer service throughout the delivery process.