Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AMAZON Warehouse TEAM MEMBER
Amazon
06.2023 - Current
Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
Communicated effectively with customers, supervisors, and team members
Arrived on time for shifts and adhered to company dress code guidelines
Trained new team members on company policies and procedures
Sorted, labeled, and dated merchandise to prevent expirations and product losses
Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously
Maintained knowledge of company policies and procedures to promote productivity and safety
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
DELIVERY DRIVER
Prime Trans (Amazon)
05.2023 - Current
Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
Checked delivery addresses and verified correct package delivery
Managed multiple tasks simultaneously while delivering goods within specified time frames
Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times
Adhered to delivery schedules and deadlines
Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for
Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists
Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards
Adhered to company policies regarding safety and security while on the road
Inspected vehicle before each trip to ensure safe operation, completing necessary repairs or maintenance as needed
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Education
High School Diploma -
Fanshawe College
Toronto, ON
12.2024
Associate of Arts - History, Economics, Geography, Mathematics
Guru Nanak Dev Public Senior Secondary School
Bathinda, Punjab, INDIA
04.2021
Skills
Interpersonal skills
Decision-making capabilities
Customer service orientation
Creativity and innovation
Leadership qualities
Collaboration and teamwork
Relationship building
Adaptability and flexibility
Problem-solving abilities
Attention to detail
Quality assurance
Organizational skills
Certification
Security Guard License
First-aid & CPR Emergency level C
G license
COVID-19 (2 doses)
LANGUAGES
Hindi Native
Punjabi Native
English Fluent
Gujarati Beginner
Timeline
AMAZON Warehouse TEAM MEMBER
Amazon
06.2023 - Current
DELIVERY DRIVER
Prime Trans (Amazon)
05.2023 - Current
High School Diploma -
Fanshawe College
Associate of Arts - History, Economics, Geography, Mathematics
Amazon Warehouse Team Member/Warehouse Associate at Amazon Fulfillment Centre YYZ4Amazon Warehouse Team Member/Warehouse Associate at Amazon Fulfillment Centre YYZ4