GURJEET SINGH
Montreal,QC
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager
Tim Hortons
02.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
ASSISTANT OPERATIONAL MANAGER
SUBWAY®Restaurants
02.2021 - 01.2022
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Developed systems and procedures to improve operational quality and team efficiency.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
Education
BBA - Business Administration
York University
Toronto, ON08.2020
Skills
- Tax Software
- Medical Condition Coding Software
- Adobe Systems Adobe Creative Cloud
- Adobe Systems Adobe Photoshop
- Sales Activities
- Multi-Unit Operations Management
- Staff Training
- Financial Management
- Accounting Techniques
- Project Development
Languages
English
Native or Bilingual
French
Native or Bilingual
Punjabi
Full Professional
Hindi
Full Professional
Certification
- ROJECT MANAGMENT PROFESSIONAL Training - 6 MONTHS
- CERTIFIED ASSICIATE IN PROJECT MANAGEMNT (CAPM)
Timeline
Operations Manager
Tim Hortons
02.2022 - Current
ASSISTANT OPERATIONAL MANAGER
SUBWAY®Restaurants
02.2021 - 01.2022
BBA - Business Administration
York University
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