Gurjeet Kaur

• Handling customer problems and ensuring a resolution
• Critical Thinker
• Utilized innovative sales techniques to upsell products and services.
• Keeping records on customers orders
• Ability to Communicate Clearly With the Customer
• Establish trusting relationships with customers.
• Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer requests for products, services and company information.
• Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.

• Crowd Control.
• Responded quickly to emergency situations to assess and deflect issues.
• Ensuring Residents safety (Long-term care home).
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Excellent communication.
• Physical Distancing (COVID-19)

Worked full-time at a long-term care home. Ensuring resident’s safety and giving directions and helping them. (November-March)

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Answered questions about store policies and addressed customer concerns.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Produced food and drink products adhering to company quality and quantity standards.
• Monitored food temperatures to comply with safety regulations.
• Tracked food production levels, meal counts, and supply costs.