Gurjashan Kaur
Calgary,AB
Summary
Dynamic and outgoing professional driven by a passion for adventure and personal growth. Committed to achieving goals while embracing opportunities that expand horizons and foster development. Collaborative team player, equally comfortable leading initiatives or supporting colleagues, with a strong eagerness to learn and adapt. Enthusiastic and personable, dedicated to making meaningful contributions that positively impact both the team and the organization.
Overview
2
2
years of professional experience
Work History
Server Trainer
Dennys Restaurant
04.2024 - Current
- Trained new servers on menu knowledge and customer service protocols.
- Assisted in developing training materials and resources for onboarding staff.
- Evaluated server performance and provided constructive feedback to enhance skills.
- Facilitated role-playing scenarios to improve team members' communication techniques.
- Coordinated training schedules to ensure effective coverage during peak hours.
- Monitored service quality and ensured adherence to operational standards.
- Implemented best practices for efficient table management and order processing.
- Supported ongoing training initiatives to promote staff engagement and retention.
- Coordinated with management to identify training needs, leading to more streamlined onboarding process for new hires.
Ielts Trainer
Ielts Trainer
06.2023 - 11.2023
- Helping Students to enhance their speaking, reading and Listening skills.
- Organizing Mock test for students on weekly Base.
- Conducting speaks test and prepare topics for students to have more practice on speaking skills.
- Monitor attendance and keep the managers informed about any absence.
- Read and follow all procedures and policies and become aware of updated procedures.
- Find opportunities to boost operational output.
- Sort and distribute business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Meeting minutes for documentation purposes
Education
High School - Business Environment, Project Management, Administration Skills, Legal Aspects, International Trade, Written & Verbal Communication & Presentation Skills, International Marketing, Business Management, Supply Chain & Project Management
Business Commerce
12.2023
High School Diploma -
University of Lethbridge
Lethbridge01-2026
Skills
- Microsoft Office
- Efficient Client dealing
- Adobe PDF
- Planning events
- Proposal writing
- Data entry
- Invoicing and billing
- Menu memorization
- Safe food handling
- Order accuracy
- Effective time management
- Sanitation standards
- Service prioritization
Languages
English
Full Professional
Personal Capabilities
- Can adapt quickly to any new or proprietary software system
- Strong Customer Relationship Management (CRM) capabilities
- Good organizational, analytical and communications skills with high attention to detail
- Multitasking, prioritizing multiple projects and adjusting workload accordingly
- Exceptional communication and customer service skills
- Professionalism and problem solving
- Innovative and creative with self-starter attitude
- Social media management (Facebook, Instagram, YouTube...)
- Administrative verbal and written communication skills
- Energetic and with a can-do attitude
- Organization, supply management and inventory control
- Strategic planning and time management
- Detail oriented and resourceful with self-learning ability
Timeline
Server Trainer
Dennys Restaurant
04.2024 - Current
Ielts Trainer
Ielts Trainer
06.2023 - 11.2023
High School - Business Environment, Project Management, Administration Skills, Legal Aspects, International Trade, Written & Verbal Communication & Presentation Skills, International Marketing, Business Management, Supply Chain & Project Management
Business Commerce
High School Diploma -
University of Lethbridge