GURJAP SINGH
Brampton,ON
Summary
Compassionate Personal Support Worker with Extensive experience in dementia care and emotional support at Villa Leonardo Gambin. Proven track record in health monitoring and relationship building, leading to significant improvements in residents' quality of life. Expertise in creating culturally sensitive care plans tailored to individual needs. Committed to ensuring dignity and independence while creating a safe and engaging environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Delivery Driver Supervisor
INTERCITI LOGISTICS
SCARBOROUGH, ON
06.2024 - Current
- Coordinated delivery schedules and assigned routes to drivers effectively.
- Trained new drivers on company policies and safe driving practices.
- Monitored driver's compliance with safety regulations and traffic laws when driving company vehicles.
- Handled merchandise in accordance with product handling standards.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Oversaw team scheduling and individual assignments to meet coverage demands.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Personal Support Worker
Villa Leonardo Gambin
Woodbridge, Ontario
04.2025 - 06.2025
- Delivered compassionate, person-centered care to residents living with dementia and Alzheimer’s disease in a culturally specific Italian long-term care environment.
- Supported residents with limited English proficiency by using patience, non-verbal communication, translation tools, and family input to understand their needs and preferences.
- Assisted with activities of daily living (ADLs), including bathing, dressing, grooming, feeding, toileting, and mobility, while maintaining dignity and independence.
- Used gentle persuasion and culturally sensitive approaches to manage responsive behaviors and reduce agitation.
- Encouraged social interaction and cognitive stimulation through activities familiar to residents' culture, such as music, food, and reminiscence.
- Observed and promptly reported changes in health status to nursing staff to ensure timely interventions.
- Maintained a safe and clean environment by following infection prevention and fall-prevention protocols.
Education
Diploma Certificate - Personal Support Worker
A1 Global College of Health, Business & Technology
SCARBOROUGH, ON07-2025
ONTARIO COLLEGE DIPLOMA - Business
Fleming College
Toronto, ON12-2024
Skills
- Personal care
- Dementia care
- Disability care
- Healthcare documentation
- Fall prevention
- Personal safety awareness
- Daily living support
- Personal hygiene assistance
- Toileting assistance
- Emotional support
- Palliative care
- Privacy and confidentiality
- Health monitoring
- Relationship building
- Problem-solving
- Dining room support
- Records maintenance
- Team leadership
- Cultural sensitivity
- Effective interpersonal communication
- Time management
- Patient care
- Care plan implementation
- Rehabilitation assistance
- Client dressing
- Meal preparation
- Safety awareness
- Multitasking and organization
- First aid, AED and CPR certified
- Gentle persuasive approaches
Certification
- NACC-Personal Support Worker
- GPA-Gentle Persuasive Approaches
- Standard First Aid and CPR/AED Level C
- Basic Life Support (BLS)
- Respirator Mask Fit Test Certified
- Drivers Licenses (GZ)
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Italian
Elementary
Timeline
Personal Support Worker
Villa Leonardo Gambin
04.2025 - 06.2025
Delivery Driver Supervisor
INTERCITI LOGISTICS
06.2024 - Current
Diploma Certificate - Personal Support Worker
A1 Global College of Health, Business & Technology
ONTARIO COLLEGE DIPLOMA - Business
Fleming College
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