Gurjan Singh Kohli
Brampton,ON
Summary
An experienced marketing & sales professional, with over 7 years of experience in Hospitality & Tourism industry under my belt.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Representative
Kohli Cables
10.2022 - 04.2023
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
- MDU marketing representative
Authorized Agent
OSL Direct
04.2022 - 09.2022
- Responsible for conducting preliminary research to aid planning & execution of field marketing campaigns
- Demonstrated expertise in interpreting needs of customers and recommending customized marketing communication for the same
- Developed an expertise of all product lines/services, thereby successfully answering customer inquiries and requests
- Boosted sales by multifold within 6 months, thereby exceeding goal percentage each month since start date
- Designed and produced various literature, signage, merchandise, and other materials to be used at field marketing events
- Created, developed and strengthened relationships with customers, third-party vendors and venues
Night Auditor
Crowne Plaza Hotel
12.2021 - 04.2022
- Successfully managed and operated the property using Opera PMS, ensuring high standards maintained at all times
- Acted as manager on duty and ensured adherence to prescribed policies on communication, emergency procedure and guest satisfaction
- Developed and Implemented processes and procedures for assigning departments to support achievement of service & financial goals
Shift Manager/Key Holder
KFC
05.2020 - 10.2021
- Commended as a top performing manager
- Trained, led and managed a team of 6 in their tasks and responsibilities to ensure food quality and service
- Managed proper inventory, ensured all food supplies and restaurant essentials were stocked sufficiently
- Inspected equipment and storage facilities, ensuring efficient functionality for business
Breakfast Chef
Hilton
07.2019 - 02.2020
- I was a breakfast cook and used to take care of all the hot and cold food for the breakfast by hilton
- I had to leave the job because of Covid-19 as it took hit on buffet system.
Manager
Pinch of Spice, Restaurant
04.2018 - 05.2019
- Looked after the processed payments and effectively resolved any customer concerns or issues
- Supervised and trained three new teams hired in brand new ventures by the owners
- Headed the liquor inventory control
- Integral part of marketing team for the restaurant
- Took interviews for hiring new associates to the restaurant.
Management Trainee
JW Marriott
04.2016 - 01.2018
- Instrumental in achieving sales target for the food and beverage department
- Part of team that was awarded Best Multi-Cuisine Restaurant by TripAdvisor
- Integral part of the restaurant's management team shadowing all the new projects coming up
- Add
Education
Bachelor's Degree - Hospitality and Tourism Management
Niagara College
Bachelor of Arts - Hotel Management
University of Huddersfield
Huddersfield08.2017
Skills
- POS
- Cash Handling
- Customer Relations (4 years)
- Retail Sales
- Assistant Manager Experience
- Store Management Experience
- Kitchen Experience
- Cashiering
- Serving Experience
- Upselling
- Leadership
- Management
- Supervising Experience
- Restaurant Management
- Night Audit
- Guest Services
- Shift Management
- English
- Customer service
Certification
Hootsuite Certified Professional
June 2019 to Present
Smart Serve
Safe Food Handling
Present
Languages
English
Full Professional
Timeline
Business Development Representative
Kohli Cables
10.2022 - 04.2023
Authorized Agent
OSL Direct
04.2022 - 09.2022
Night Auditor
Crowne Plaza Hotel
12.2021 - 04.2022
Shift Manager/Key Holder
KFC
05.2020 - 10.2021
Breakfast Chef
Hilton
07.2019 - 02.2020
Manager
Pinch of Spice, Restaurant
04.2018 - 05.2019
Management Trainee
JW Marriott
04.2016 - 01.2018
Bachelor's Degree - Hospitality and Tourism Management
Niagara College
Bachelor of Arts - Hotel Management
University of Huddersfield