Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Gurjan Singh Kohli

Gurjan Singh Kohli

Brampton,ON

Summary

An experienced marketing & sales professional, with over 7 years of experience in Hospitality & Tourism industry under my belt.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Development Representative

Kohli Cables
10.2022 - 04.2023
  • Develop a growth strategy focused both on financial gain and customer satisfaction
  • Conduct research to identify new markets and customer needs
  • Arrange business meetings with prospective clients
  • Promote the company’s products/services addressing or predicting clients’ objectives
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines
  • Keep records of sales, revenue, invoices etc
  • Provide trustworthy feedback and after-sales support
  • Build long-term relationships with new and existing customers
  • Develop entry level staff into valuable salespeople
  • MDU marketing representative

Authorized Agent

OSL Direct
04.2022 - 09.2022
  • Responsible for conducting preliminary research to aid planning & execution of field marketing campaigns
  • Demonstrated expertise in interpreting needs of customers and recommending customized marketing communication for the same
  • Developed an expertise of all product lines/services, thereby successfully answering customer inquiries and requests
  • Boosted sales by multifold within 6 months, thereby exceeding goal percentage each month since start date
  • Designed and produced various literature, signage, merchandise, and other materials to be used at field marketing events
  • Created, developed and strengthened relationships with customers, third-party vendors and venues

Night Auditor

Crowne Plaza Hotel
12.2021 - 04.2022
  • Successfully managed and operated the property using Opera PMS, ensuring high standards maintained at all times
  • Acted as manager on duty and ensured adherence to prescribed policies on communication, emergency procedure and guest satisfaction
  • Developed and Implemented processes and procedures for assigning departments to support achievement of service & financial goals

Shift Manager/Key Holder

KFC
05.2020 - 10.2021
  • Commended as a top performing manager
  • Trained, led and managed a team of 6 in their tasks and responsibilities to ensure food quality and service
  • Managed proper inventory, ensured all food supplies and restaurant essentials were stocked sufficiently
  • Inspected equipment and storage facilities, ensuring efficient functionality for business

Breakfast Chef

Hilton
07.2019 - 02.2020
  • I was a breakfast cook and used to take care of all the hot and cold food for the breakfast by hilton
  • I had to leave the job because of Covid-19 as it took hit on buffet system.

Manager

Pinch of Spice, Restaurant
04.2018 - 05.2019
  • Looked after the processed payments and effectively resolved any customer concerns or issues
  • Supervised and trained three new teams hired in brand new ventures by the owners
  • Headed the liquor inventory control
  • Integral part of marketing team for the restaurant
  • Took interviews for hiring new associates to the restaurant.

Management Trainee

JW Marriott
04.2016 - 01.2018
  • Instrumental in achieving sales target for the food and beverage department
  • Part of team that was awarded Best Multi-Cuisine Restaurant by TripAdvisor
  • Integral part of the restaurant's management team shadowing all the new projects coming up
  • Add

Education

Bachelor's Degree - Hospitality and Tourism Management

Niagara College

Bachelor of Arts - Hotel Management

University of Huddersfield
Huddersfield
08.2017

Skills

  • POS
  • Cash Handling
  • Customer Relations (4 years)
  • Retail Sales
  • Assistant Manager Experience
  • Store Management Experience
  • Kitchen Experience
  • Cashiering
  • Serving Experience
  • Upselling
  • Leadership
  • Management
  • Supervising Experience
  • Restaurant Management
  • Night Audit
  • Guest Services
  • Shift Management
  • English
  • Customer service

Certification

Hootsuite Certified Professional June 2019 to Present Smart Serve Safe Food Handling Present

Languages

English
Full Professional

Timeline

Business Development Representative

Kohli Cables
10.2022 - 04.2023

Authorized Agent

OSL Direct
04.2022 - 09.2022

Night Auditor

Crowne Plaza Hotel
12.2021 - 04.2022

Shift Manager/Key Holder

KFC
05.2020 - 10.2021

Breakfast Chef

Hilton
07.2019 - 02.2020

Manager

Pinch of Spice, Restaurant
04.2018 - 05.2019

Management Trainee

JW Marriott
04.2016 - 01.2018

Bachelor's Degree - Hospitality and Tourism Management

Niagara College

Bachelor of Arts - Hotel Management

University of Huddersfield

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Gurjan Singh Kohli