Gurjaap Bajwa
Summary
Experienced retail professional and Business Technology Management student with a strong background in high-volume customer service and always eager to learn.
Overview
3
3
years of professional experience
Work History
Games Associate
Canada’s Wonderland
04.2025 - Current
- Engage guests in interactive games by explaining rules, demonstrating gameplay, and ensuring a welcoming environment.
- Conduct sales transactions, manage tokens, and handle game equipment and supplies.
- Determine winners, maintain game logs, and distribute prizes.
- Restock game booths, organize inventory, and ensure booth cleanliness and equipment maintenance.
- Thrive in a high-volume, fast-paced setting while delivering exceptional customer service.
Customer Service Associate
Dollarama
06.2023 - 11.2023
- Provided courteous service by greeting customers, resolving complaints, and assisting with inquiries.
- Processed payments through the POS system accurately and efficiently.
- Maintained inventory levels, organized shelves, and ensured store cleanliness.
Customer Service Volunteer
Brampton Civic Hospital
12.2022 - 02.2024
- Supported patients and visitors with information, wayfinding, and digital check-in using kiosks.
- Assisted with wheelchair support and relayed patient concerns to hospital staff.
- Provided service in English, Punjabi, and French in a multicultural healthcare setting.
Assistant Coach Volunteer
Brampton North Soccer
06.2022 - 09.2022
- Led warm-ups and drills for youth soccer players and helped manage practice sessions.
- Coordinated equipment setup and supported the head coach with schedules and communication.
Education
Bachelor of Commerce (Honours) - Business Technology Management
Toronto Metropolitan University
Toronto, ON07.2025
Ontario Secondary School Diploma - High Honours
Louise Arbour Secondary School
Brampton, ON06.2024
Skills
- Customer Service & Public Relations
- Multilingual: Fluent in English, Punjabi, French; Understand Hindi/Urdu
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Event Coordination & Youth Engagement
- Team Leadership & Communication
- CPR/AED Level C Certified
- Goal-oriented mindset
- Skilled in problem-solving
Languages
English
French
Punjabi
Hindi
Timeline
Games Associate
Canada’s Wonderland
04.2025 - Current
Customer Service Associate
Dollarama
06.2023 - 11.2023
Customer Service Volunteer
Brampton Civic Hospital
12.2022 - 02.2024
Assistant Coach Volunteer
Brampton North Soccer
06.2022 - 09.2022
Ontario Secondary School Diploma - High Honours
Louise Arbour Secondary School
Bachelor of Commerce (Honours) - Business Technology Management
Toronto Metropolitan University
Similar Profiles
Inji ValiInji Vali
Food and Beverage Associate at Canada’s WonderlandFood and Beverage Associate at Canada’s Wonderland
Swaneet KaurHayatSwaneet KaurHayat
Guest Service Representative at Canada’s WonderlandGuest Service Representative at Canada’s Wonderland
Serena OgotiSerena Ogoti
Merchandise Sales Associate at Canada’s WonderlandMerchandise Sales Associate at Canada’s Wonderland
Brigitte ReynoldsBrigitte Reynolds
Games Associate at California's Great AmericaGames Associate at California's Great America
Maddi BartowMaddi Bartow
Games Associate at Knotts Berry FarmGames Associate at Knotts Berry Farm