GURIQBAL SINGH
Burns Lake,BC
Summary
Compassionate professional with experience providing personal care and assistance in home care settings. Skilled in delivering a variety of services including mobility assistance, meal preparation, medication reminders, and appointment scheduling. Proven ability to build strong relationships with clients and their families, while providing quality care.
Overview
5
5
years of professional experience
Work History
PLANT NURSERY WORKER
woodmere nursery
smithers
10.2023 - 12.2023
- Reported incidents or facility safety hazards and followed up to facilitate resolution
- Inspected, graded and sorted harvested crops to obtain the best price and minimize spoilage
- Monitored plants regularly to detect growth issues, the presence of insects and diseases
- Irrigated stock on schedule to maintain optimal health and growth
- Supported plants by regulating the conditions inside the greenhouse and handling both the indoor and outdoor irrigation systems.
TRUCK DRIVER
wesbell logistics
calgary, alberta
06.2023 - 09.2023
- Kept delivery and transaction records and placed customer purchase orders in POS system
- Transported items to destinations within schedule guidelines to satisfy customers' needs
- Remained calm in stressful driving situations
- Organized paperwork for distribution
- Operated large and heavy vehicle in line with OSHA regulations
- Minimized delays by monitoring and adjusting routes according to traffic and weather updates
- Retained BOLs, packing slips and invoices for submittal to management
- Checked mechanical, safety, and emergency equipment on each vehicle before operation.
TRUCK DRIVER
diamond delivery
surrey, British Columbia
02.2023 - 06.2023
- Transported items to destinations within schedule guidelines to satisfy customers' needs
- Drove trucks to posted inspection and weigh stations to check weigh-in requirements' compliance
- Adhered to legal limits on driving hours
- Used equipment to load, unload and verify long-distance freight
- Operated large and heavy vehicle in line with OSHA regulations
- Operated specialized transportation equipment to haul deliveries to destinations
- Navigated roads safely to maintain low accident rate.
CUSTOMER SERVICE REPRESENTATIVE
national car rental
smithers, bc
05.2020 - 12.2022
- Resolved customer inquiries, complaints, and issues providing insightful solutions
- Answered inbound calls to greet and assist customers with various needs and questions
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries
- Returned customer calls and responded to inquiries and complaints
- Offered products and services to meet customers' needs and goals
- Documented detailed notes in CRM system to track customer interactions
- Relayed new and relevant information to customers and followed up on promises.
DRIVER
Bottle depot
BC
01.2021 - 08.2022
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
- Disinfected and sterilized equipment using germicides
- Steam cleaned machines, parts and equipment following department guidelines and procedures
- Prepared rooms for special events by moving and arranging furniture and equipment
- Notified supervisor of issues with equipment or breakage
- Interacted professionally with employees and clients
- Cleaned blood spills and bodily fluids using specific sanitizing methods
- Swept and mopped floors and vacuumed carpets
- Removed snow from sidewalks, steps and parking lots
- Used proper equipment and chemicals to safely treat diverse flooring
- Used commercial cleaning equipment on areas damaged by smoke, fire or water
- Dusted and wiped down decorative structures, baseboards and common surfaces
- Cleaned chimneys and flues to reduce residue
- Drove vans and industrial trucks to transport workers and supplies to locations
- Performed general maintenance and repair
- Developed departmental objectives, budgets, policies, procedures and strategies.
BUSINESS OWNER
CLEANING SERVICES
Smithers, BC
05.2020 - 08.2022
- Addressed customers courteously using suitable methods and problem-solving skills
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls
- Followed up with customers regarding product functionality and overall satisfaction
- Complied with corporate and regulatory policies regarding information confidentiality and privacy
- Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues
- Remained open to feedback from supervisor and peers to build and improve skills set
- Analyzed and collected customer information to prepare product or service reports
- Recommended improvements in products, services or billing methods to prevent future problems.
HOME SUPPORT WORKER
high road community service
smithers, bc
12.2018 - 08.2022
- Provided support and personal services, enabling patients to stay in homes
- Reviewed individualized care plans to drive continuity and consistency of care
- Advised on nutrition and housekeeping, supporting activities of daily living
- Helped family members transport patients, teaching methods to lift and re-position
- Administered bedside and personal care, such as ambulation and personal hygiene assistance
- Served clients regular balanced meals for breakfast, lunch and dinner
- Provided clients with communication assistance, typing correspondence and obtaining information for them
- Responded appropriately to physical, emotional and developmental needs of residents.
Education
01.2020
Skills
- Mental Health Support
- Home Cleaning And Sanitizing
- Reported incidents or facility safety hazards and followed up to facilitate resolution
Languages
English
Elementary
Timeline
PLANT NURSERY WORKER
woodmere nursery
10.2023 - 12.2023
TRUCK DRIVER
wesbell logistics
06.2023 - 09.2023
TRUCK DRIVER
diamond delivery
02.2023 - 06.2023
DRIVER
Bottle depot
01.2021 - 08.2022
CUSTOMER SERVICE REPRESENTATIVE
national car rental
05.2020 - 12.2022
BUSINESS OWNER
CLEANING SERVICES
05.2020 - 08.2022
HOME SUPPORT WORKER
high road community service
12.2018 - 08.2022