Gurinderpal Kaur
Abbotsford,BC
Summary
Dynamic Store Manager with a proven track record at Garcha Bros, excelling in team leadership and customer relations. Highly organized and detail-oriented, I consistently exceeded sales targets through effective strategies and exceptional people skills. A natural problem solver, I fostered a supportive environment that enhanced employee performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Store Manager
Garcha Bros
09.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Supervised guests at front counter, answering questions regarding products.
Salesperson
Garcha Bros
09.2023 - Current
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Crew Member
McDonald's
07.2023 - 10.2023
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Salesperson
She’s My Florist
05.2023 - 06.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Associate of Arts - Business
Lasalle College Vancouver
Vancouver, BC03.2025
Skills
- Love of Travel & Exploration
- Highly Organized & Detail-Oriented
- Strong Vision & Initiative
- Excellent People Skills
- Internet
- Quick to Learn & Adapt
- Natural Problem Solver
Languages
English
Professional Working
Timeline
Store Manager
Garcha Bros
09.2023 - Current
Salesperson
Garcha Bros
09.2023 - Current
Crew Member
McDonald's
07.2023 - 10.2023
Salesperson
She’s My Florist
05.2023 - 06.2023
Associate of Arts - Business
Lasalle College Vancouver
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