Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Gurinderjeet Kaur

Ottawa,Ontario

Summary

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Lokma
Ottawa, Ontario
10.2020 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Customer Service Representative

Centrale Bergham
Ottawa, Ontario
09.2018 - 09.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Business Management And Entrepreneurship - Business

Algonquin College
Ottawa, ON
04.2020

Skills

  • Administration and Reporting
  • Staff Management
  • Managing Cash Register
  • Issue and Conflict Resolution

Certification

Quickbooks

Timeline

Manager

Lokma
10.2020 - Current

Customer Service Representative

Centrale Bergham
09.2018 - 09.2020

Business Management And Entrepreneurship - Business

Algonquin College

Similar Profiles

CREATE PROFILE
Gurinderjeet Kaur