GURINDER SINGH
Bilingual Accounts Receivable
Brampton,ON
Summary
Excellent communication skills in French and English with strong interpersonal skills Experience in taking payment from clients with confidentiality as per company policies Strong work ethic with a great capacity to work well under pressure, able to prioritize and meet deadlines Able to successfully work individually or as an effective member of a team Energetic and confident with a professional attitude and commitment to quality of work Ease with prioritizing and multi-tasking, able to manage various projects at a time Solid organizational and problem-solving skills
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Bilingual Credit Analyst
Chubb Fire and Security
08.2022 - Current
- Uphold and maintain all Credit and Collection Policies within the department
- Contribution to the preparation of periodic reports for use in daily credit evaluation and planning for distribution to management
- Reviewing Credit Applications and Approving Credit Limits
- Ensure credit analysis, loan risks rating and annual credit reviews and appraisal reviews are performed regularly in timely manners
- Conduct thorough analysis of customer financial data and market trends to assess creditworthiness and make informed decisions
- Participate in continues improvement culture by evaluating existing processes and propose changes that enhance the productivity and effectiveness of credit department and strengthens internal controls.
Bilingual Accounts Receivables Analyst
On Time Transport
04.2018 - 07.2022
- Determine appropriate escalation for delinquent collections accounts
- Identify high-risk accounts and notify management in appropriate manner
- Focused on helping clients by responding empathetically to their variety of questions
- Accurately and effectively documented and controlled all required follow up procedures
- Ensure receivables are collected in a timely manner while maintaining accurate aging reports with minimal past-due invoices
- Implemented credit facility approvals for eligible customers, balancing risk assessment with business objectives to facilitate sales growth.
Bilingual Customer service Specialist
Garda World Inc
02.2017 - 03.2018
- Responsible for effectively resolving customer disputes
- Handling calls and inquiries related to service issues
- Analysed situations and helped customer according to company rules and policies
- Planned and prioritize work in team to ensure quality services
- Acted liaison between customers and internal departments to streamline issue resolutions processes.
Collections Analyst
Union bank
05.2012 - 01.2016
- Worked on various types of accounts to process credit limit applications
- Review statistics and worked on loans for residential and commercial clients
- Ensured Compliance for relevant applicable laws and regulations
- Promoted strong customer and client interactions, built relationships, participated in cross-selling, and offered new products and features
- Implemented proactive strategies based on through analysis of customer payment behaviour.
Education
Bachelor’s degree in commerce (B.COM)-Accounting and finance -
Guru Nanak Dev University
Amritsar, India 01.2012 - 05.2015
Financial services and Financial Security Advisor (AEC Diploma) -
Cegep De La Gaspésie Collège
Montréal, QC 01.2016 - 03.2017
Computing support (DEP Diploma) -
Teccart Institute
Montreal, QC 04.2017 - 02.2019
Certified Credit Professional (CCP) -
Credit Institute of Canada
North York , ON 01.2023 - 10.2023
Skills
Training
- Analysis of the Financial Data (Inhouse) – Chubb, 2022
- Training for Collection Techniques (Inhouse)- On Time Transport, 2020
- Collection and Negotiation Techniques – On Time Transport, 2019
- Credit Analysis for customer, 2016
- Customer Services Courses - Union Bank of India, 2015
Timeline
Certified Credit Professional (CCP) -
Credit Institute of Canada
01.2023 - 10.2023
Bilingual Credit Analyst
Chubb Fire and Security
08.2022 - Current
Bilingual Accounts Receivables Analyst
On Time Transport
04.2018 - 07.2022
Computing support (DEP Diploma) -
Teccart Institute
04.2017 - 02.2019
Bilingual Customer service Specialist
Garda World Inc
02.2017 - 03.2018
Financial services and Financial Security Advisor (AEC Diploma) -
Cegep De La Gaspésie Collège
01.2016 - 03.2017
Collections Analyst
Union bank
05.2012 - 01.2016
Bachelor’s degree in commerce (B.COM)-Accounting and finance -
Guru Nanak Dev University
01.2012 - 05.2015
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