Summary
Overview
Work History
Education
Skills
Other Credentials
Timeline
Generic

Gurinder Randhawa

Winnipeg

Summary

Seasoned Asset Protection Investigator with experience in leading complex investigations and delivering findings to mitigate risks. Demonstrates strong analytical, problem-solving skills, and knowledge of security systems. Known for high ethical standards and integrity when conducting investigations.

Overview

11
11
years of professional experience

Work History

Asset Protection Investigator

Hudson Bay
01.2017 - 01.2025
  • Conducted investigations into internal and external theft, employee misconduct, and other policy violations.
  • Collaborated with other departments such as Loss Prevention Managers to develop strategies to reduce shrinkage.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Participated in training sessions for new hires on proper asset protection techniques.
  • Interviewed individuals suspected of internal theft or shoplifting.
  • Prepared detailed incident reports following any theft or attempted theft.
  • Investigated shoplifting incidents, apprehended suspects, and recovered stolen merchandise.
  • Developed relationships with local law enforcement agencies to ensure efficient communication when needed.

Loss Prevention Officer

Sears Canada
Winnipeg
01.2016 - 01.2017
  • Maintained a safe and secure environment for customers and employees.
  • Responded to emergencies to mitigate safety hazards, fires and threats to life or property.
  • Maintained accurate records of losses due to shoplifting or fraud.
  • Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
  • Maintained familiarity with disaster and emergency policies to respond immediately to alarms or calls for help.
  • Managed physical security systems, including alarm systems and locks.
  • Apprehended and detained shoplifters according to legal and company policies.

Loss Prevention Manager

Canadian Tire
01.2016 - 01.2017
  • Monitored store surveillance systems to identify potential shoplifting incidents.
  • Implemented both individual and group training for executive and loss prevention personnel.
  • Assisted with the development of employee training programs related to loss prevention topics such as shoplifting awareness and fraud detection methods.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Trained new staff on loss prevention strategies and company policies.
  • Completed security forms to document losses of property or personal injury.
  • Interviewed individuals suspected of internal theft or shoplifting.
  • Reviewed incident reports from store personnel and investigated further when necessary.

Uniformed Security Guard

SK Security Services
03.2014 - 03.2016
  • Conducted daily security patrols of assigned areas.
  • Enforced safety regulations and monitored access control points.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Identified suspicious activity to determine appropriate response.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.

Education

Project Management Certificate Diploma - Project Management

University of Winnipeg
Winnipeg, MB
10-2013

Skills

  • Surveillance monitoring
  • Incident reporting
  • Theft investigation
  • Employee training
  • Risk assessment
  • Attention to detail
  • Retail security
  • Emergency response
  • Loss Prevention Strategy
  • Relationship building
  • Customer service
  • Teamwork
  • Plain-clothes surveillance

Other Credentials

  • Permanent Manitoba security guard and loss prevention license.
  • Standard first aid with CPR C & AED.
  • Handcuff Training.
  • Class 5F License.
  • Verbal De-escalation training.
  • WHMIS training.

Timeline

Asset Protection Investigator

Hudson Bay
01.2017 - 01.2025

Loss Prevention Officer

Sears Canada
01.2016 - 01.2017

Loss Prevention Manager

Canadian Tire
01.2016 - 01.2017

Uniformed Security Guard

SK Security Services
03.2014 - 03.2016

Project Management Certificate Diploma - Project Management

University of Winnipeg
Gurinder Randhawa