Gurinder Kaur
Lombard,IL
Summary
Experienced Pharmacist with 18 years working in diverse retail and hospital platforms. Skilled at analyzing doctor notes and prescriptions to ensure timely and effective processing of orders. Strongly committed to regulatory compliance clinical reviews, patient counseling and physician support for effective dosages. Familiar with contraindications, interactions and side effects of a wide range of treatments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist
Option Care
Elkgrove Village, IL
09.2023 - 04.2024
- Investigated drug information requests from health care providers including indications, dosing regimens, contraindications, interactions, adverse reactions.
- Analyzed physician's medication orders for correctness according to policy guidelines.
- Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines.
- Collaborated with healthcare providers to develop and implement patient-specific medication plans.
- Responded to medication-related questions and concerns from patients, caregivers, and other healthcare professionals.
- Assisted in the selection, dosing, and administration of medications based on patient-specific factors.
- Oversaw compounding of special medications to meet unique patient needs, following precise formulas and protocols.
- Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
Staff Pharmacist
CVS Healthcare
Downers Grove, IL
05.2012 - 09.2023
- Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
- Communicated with physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Recommended over-the-counter medications for patients after assessing symptoms.
- Monitored medication inventory levels and kept detailed documentation in company software.
- Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
- Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Assisted in training pharmacy technicians on prescription processing, inventory management and customer service skills.
- Collaborated with physicians, nurses and other healthcare professionals to optimize patient care outcomes.
- Resolved customer complaints efficiently and professionally while promoting a positive image for the organization.
- Ensured compliance with state laws, regulations and professional standards related to pharmacy practice.
- Provided immunization services including flu shots, shingles vaccines, as allowed by state law.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Developed and maintained professional relationships with patients to provide personalized care.
Remote Entry Clinical Pharmacist
Cardinal Health, Pharmacy Solutions
Westmont, IL
04.2020 - 03.2021
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Instructed physicians on correct medication dosages.
- Monitored drug therapies by reviewing laboratory values, duplications or adverse reactions and adjusted medications as needed.
- Reviewed patient medical records for drug allergies, interactions, and contraindications to ensure safe medication use.
- Collaborated with physicians, nurses, and other healthcare professionals regarding optimal therapeutic outcomes for patients.
- Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
- Assessed medication appropriateness using evidence-based guidelines along with patient specific factors such as age, weight, concurrent diagnosis.
- Detected and reported therapeutic incompatibilities.
- Investigated drug information requests from health care providers including indications, dosing regimens, contraindications, interactions, adverse reactions.
- Educated nursing staff on proper administration techniques of various medications used within the facility.
Pharmacy Manager
CVS Healthcare
Lombard, IL
06.2005 - 05.2012
- Administered vaccines to immunize patients against communicable diseases.
- Improved organization and supply management policies for medicines and materials.
- Analyzed prescribing trends to monitor compliance and prevent excessive usage.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
- Trained pharmacy interns and newly hired technicians.
- Communicated with patients with compassion while keeping medical information private.
- Maintained current knowledge of pharmaceutical products available from various suppliers.
- Conducted quarterly reviews of employees' performance against established goals.
- Managed weekly schedules and requests for leave.
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
- Performed regular audits of patient records to ensure compliance with HIPAA regulations.
- Reviewed prescriptions for accuracy prior to filling to ensure patient safety.
- Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
- Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
Licensed Practical Nurse
Lexington of Elmhurst
Elmhurst, IL
08.1998 - 08.2005
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Administered medications, tracked dosages and documented patient conditions.
- Partnered with interdisciplinary healthcare teams to formulate individualized treatment plans to deliver high-quality patient care.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Performed physical assessments, including vital signs and health history documentation.
- Observed changes in patient's condition and reported any significant changes to Physician.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
Education
Doctorate of Pharmacy -
Midwestern University
05.2005
Licensed Practical Nurse -
Triton College
09.1998
Skills
- Medication Dispensing and Immunizations
- Order Transcription
- Team Development
- Clinical Documentation
- Patient Care Optimization
- Prescription Counseling
- Staff Supervision
- Pharmaceutical Calculations
- Interprofessional Collaboration
- Therapeutic Drug Monitoring
- Sterile Product Preparation
- Specialized Pharmacy Services
Certification
- State of Illinois Registered Pharmacist License - June 2005
- Licensed Practical Nurse - September 1998
- Immunization Certification through CVS- August 2008
- CPR Certification - June 1997
Timeline
Clinical Pharmacist
Option Care
09.2023 - 04.2024
Remote Entry Clinical Pharmacist
Cardinal Health, Pharmacy Solutions
04.2020 - 03.2021
Staff Pharmacist
CVS Healthcare
05.2012 - 09.2023
Pharmacy Manager
CVS Healthcare
06.2005 - 05.2012
Licensed Practical Nurse
Lexington of Elmhurst
08.1998 - 08.2005
Doctorate of Pharmacy -
Midwestern University
Licensed Practical Nurse -
Triton College