Gurgobind Singh Gahle
Winnipeg,MB
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Dispatcher
Champion towing
Winnipeg, Manitoba
05.2024 - Current
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Received and dispatched calls for emergency services.
- Assigned drivers to appropriate routes based on customer needs.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Provided timely updates to customers regarding their orders or requests.
- Resolved customer complaints related to service issues or delays.
Crew Member
McDonald
Winnipeg, Manitoba
08.2023 - Current
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Resolved customer complaints in a professional manner.
- Informed customers about daily specials in an engaging manner.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Educated customers on menu items, product ingredients and nutritional values.
- Assisted management team with inventory counts of food products and beverage supplies.
Receptionist
Dreaming abroad
Moga, Punjab
01.2022 - 03.2025
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted with special projects assigned by management when required.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
Education
Accounting Technician - Accounting
Robertson College
Winnipeg, MB05-2024
High School Diploma -
Green Valley School
Moga, Punjab04-2022
Skills
- Route Navigation
- Service Coordination
- Driver communication
- Database Management
- Work Order Management
- Data Entry
- Customer Relations
- Improving operations
- Critical thinker
- Service planning
- Stress Tolerance
Languages
English
Full Professional
Timeline
Dispatcher
Champion towing
05.2024 - Current
Crew Member
McDonald
08.2023 - Current
Receptionist
Dreaming abroad
01.2022 - 03.2025
Accounting Technician - Accounting
Robertson College
High School Diploma -
Green Valley School
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