Gurekam Singh
Niagara Falls,ON
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Esso
04.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Line Cook
Milestones
06.2023 - 01.2024
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Plated and presented all dishes to match established restaurant standards.
Line Cook
Chucks Roadhouse
10.2022 - 06.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Office Supervisor
Malwa Golden Transport
03.2018 - 03.2022
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Maintained computer and physical filling systems.
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
Diploma - Culinary Management (Co-op)
Niagara College
Niagara-on-the-Lake, ON12.2023
High School -
BDPS Patiala
Punjab, India07.2021
Skills
- Employee Scheduling
- Task Delegation
- Operations Management
- Product and Service Knowledge
- Inventory management
- Attention to Detail
- Multitasking
- Employee Coaching and Mentoring
- Time management
- Shift Scheduling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
Food Handler Certification
Additional Information
During my Culinary Management program, I learned about different and new food trends, learned baking essentials and new cooking techniques. I also learned about how much work goes behind the scenes in a restaurant eg- menu development, food cost, marketing etc. I have also attached some of the dishes I made.
Timeline
Line Cook
Milestones
06.2023 - 01.2024
Line Cook
Chucks Roadhouse
10.2022 - 06.2023
Assistant Manager
Esso
04.2022 - Current
Office Supervisor
Malwa Golden Transport
03.2018 - 03.2022
Diploma - Culinary Management (Co-op)
Niagara College
High School -
BDPS Patiala
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