Gurdev Singh
Coteau-du-Lac,QC
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Driver
Via Courier
09.2019 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Package Handler
UPS
10.2020 - 10.2020
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Elevated workplace safety awareness through ongoing training, reducing incidents of injury on the job.
Warehouse Person
Serviko Maintenance
08.2019 - 02.2020
- Assisted in maintaining a clean and organized warehouse, promoting a safe work environment.
- Assisted in training new warehouse staff, sharing best practices, and fostering a positive work culture.
- Operated equipment while observing standard safety procedures.
- Ensured proper handling of hazardous materials according to established regulations, protecting both employees and the environment.
Assistant Manager
3KM 2013 Newzealand Limited
12.2015 - 02.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Developed strategy to increase sales and drive profits.
Salesperson
Bunnings Warehouse
10.2013 - 11.2015
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
High School Diploma -
Shri Ram Ashram Senior Secondary School
Punjab, India03-2012
Business Management Level 5 - Business
Concordia Institute Of Business
Auckland,Newzealand12-2013
Business Management Level 6 - Business
International Academy Of Newzealand
Auckland,Newzealand12-2014
French Language Level 1 - French
Centre Pauline Julien
Montreal, QC12-2019
Financial Management - Business
College Cdi
Montreal, QCCurrent
Skills
- Punctuality
- Product Knowledge
- Problem Solving
- Decision-Making Skills
- Customer Service
- Team Motivation
- Time management
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Package Handler
UPS
10.2020 - 10.2020
Driver
Via Courier
09.2019 - Current
Warehouse Person
Serviko Maintenance
08.2019 - 02.2020
Assistant Manager
3KM 2013 Newzealand Limited
12.2015 - 02.2018
Salesperson
Bunnings Warehouse
10.2013 - 11.2015
High School Diploma -
Shri Ram Ashram Senior Secondary School
Business Management Level 5 - Business
Concordia Institute Of Business
Business Management Level 6 - Business
International Academy Of Newzealand
French Language Level 1 - French
Centre Pauline Julien
Financial Management - Business
College Cdi
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