Summary
Overview
Work History
Education
Skills
Timeline
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Gurdeep Singh

Moncton,NB

Summary

Dynamic and results-driven professional with extensive experience at Tim Hortons, excelling in customer satisfaction and operational excellence. Proven skills in logistics and transportation, ensuring timely deliveries while maintaining high standards of service. Strong organizational abilities complemented by a valid Class 1E driver's license, enhancing performance and efficiency in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Delivery Courier

Intelcom
Moncton, NB
02.2023 - Current
  • In the delivery driver role, I am responsible for to verify customer orders, and carefully scan, sort, and load the parcels in the company van. Be friendly and polite when engaging with customers. Deliver parcels on time and in good condition, providing outstanding customer service, and helping the company meet its delivery targets.
  • Drives company vehicles safely and courteously.
  • Maintains a deep knowledge of delivery protocols and observes traffic rules.
  • Logs of successful and unsuccessful deliveries.
  • Refuels vehicles, performs periodic check-ups, and diagnoses potential vehicle problems.
  • Observes the company dress code, and maintains a neat appearance.

Supervisor of Operations

Tim Hortons
Cap-Pele, New Brunswick
06.2021 - 01.2023
  • Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities.
  • Ensure compliance with health and safety regulations, maintaining high standards of food safety.
  • Enhance customer satisfaction, and improve service quality.
  • Handle customer inquiries and complaints in a professional manner, ensuring a positive dining experience for all guests.
  • Collaborate with kitchen staff to ensure menu quality and consistency, while managing food preparation processes.
  • Conduct regular staff meetings to communicate goals, expectations, and performance feedback.

Laborer

Construction
Montreal, Quebec
07.2018 - 04.2021
  • Loading/unloading materials, cleaning, and site preparation of a construction site.
  • Operate hand tools, power tools, and basic machinery safely and effectively.
  • Assist skilled tradespeople, or equipment operators, as needed.
  • Follow instructions from supervisors, and work collaboratively with team members.
  • Maintain the cleanliness of work areas, tools, and equipment.
  • Adhere to health and safety regulations, and site policies, at all times.
  • Report unsafe conditions, incidents, or equipment malfunctions immediately.
  • Perform other duties as assigned on the heights.

Education

GED -

CDI College
Montreal, QC
03-2021

Skills

  • Valid driver's license (Manual)
  • Class 1E (Air Brake Endorsement)

  • Organizational skills
  • Customer satisfaction
  • Inspect vehicles
  • Vehicle loading
  • Logistics and transportation
  • GPS and route planning
  • Load organization
  • Package handling
  • Performance improvement
  • Delivery and pickup
  • Punctuality
  • Problem solving
  • Customer service

Timeline

Delivery Courier

Intelcom
02.2023 - Current

Supervisor of Operations

Tim Hortons
06.2021 - 01.2023

Laborer

Construction
07.2018 - 04.2021

GED -

CDI College

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Gurdeep Singh