Gurdeep Singh
Etobicoke,ON
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Relationship Manager, Banking Operations
Capital Small Finance Bank
07.2022 - 05.2023
- Developed and managed relationships with vendors to establish cost-effective products and services.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Facilitated workshops and seminars to educate customers on product features and benefits.
- Assisted customers with banking needs and inquiries.
- Created financial dashboards to provide insights into key performance indicators.
Deputy Branch Manger
ICICI Bank
01.2014 - 06.2022
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Ran errands and provided general office support in a professional environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
Education
Bachelor of Arts - Arts
JRN Rajasthan Vidyapeeth University
06.2012
12 Grade - Arts
High School
03.2009
Skills
- Internal Controls and Reporting Systems
- Stakeholder and Investor Relations
- Account Analysis Expertise
- Strategic and Financial Planning
- Hard-working and self-motivated
- Excellent Team Leadership
- Customer Service
- Microsoft Office
- Outlook
- Financial Services
- Analysis Skills
Languages
English
Limited Working
Timeline
Relationship Manager, Banking Operations
Capital Small Finance Bank
07.2022 - 05.2023
Deputy Branch Manger
ICICI Bank
01.2014 - 06.2022
Bachelor of Arts - Arts
JRN Rajasthan Vidyapeeth University
12 Grade - Arts
High School
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